Marine Outfitter

basspro; Calgary; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Excellent benefits

Unlimited career advancement

Job summary

Bass Pro Shops & Cabela's is hiring a Retail Outfitter in Calgary, Alberta. You will join a team delivering legendary customer service and expert product knowledge to every shopper, while promoting store promotions and maintaining visual standards on the floor.

Ideal candidates have 1+ year of sales or service experience, a high school diploma, and a passion for the outdoors. This role involves assisting in other areas as needed and contributing to a welcoming, energetic store environment.

Qualifications

• 1+ year of sales or service experience preferred.
• Ability to assess customer needs and recommend products accordingly.
• Ability to deliver superior customer service and exceed expectations.
• Knowledge of outdoor lifestyle products is a plus.

Responsibilities

• Provide legendary customer service by helping customers make buying decisions and recommending products.
• Promote company programs and promotions.
• Maintain visual standards including signage, merchandising, restocking, and floor presentation.
• Handle customer issues with sound judgment and decisions within job scope.
• Assist in other store areas as needed by business needs.
• Demonstrate passion for the outdoors and stay current on trends and technologies related to outdoor lifestyle.

Skills

Customer service

Needs assessment

Product knowledge

Problem solving

Education

High school diploma or equivalent

Job description

Summary: Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations based off of this analysis
• Promote various company programs and promotions
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist in other areas of the store when business needs dictate
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications

• One or more years' experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to evaluate customers' needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer's expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela's specific products is an asset

Bass Pro Shops & Cabela's welcomes applications from people with disabilities.

Accommodations are available upon re quest during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund
• Bass Pro Shops