Manager, Talent Acquisition

BCAA; Burnaby; Hybrid; CAD 110,000 - 130,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Paid time off

BCAA membership perks

Job summary

BCAA is seeking a Talent Acquisition Manager to lead a high-performing team in attracting and hiring talent for a portfolio of client groups. The role blends program ownership, people leadership, and hands-on delivery, reporting to People & Culture leadership.

Hybrid work from Burnaby, BC, with relocation considerations for BC-based candidates. You will shape TA strategies, strengthen our employer brand, and partner with leaders to deliver inclusive, timely hires that align with business

Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, or related field.
• 7+ years of experience in talent acquisition with 2+ years in a leadership role.
• Experience with Workday and in a unionized environment is a plus.
• Proven track record leading and developing TA teams.
• Strong data, metrics, and insight usage to inform decisions.

Responsibilities

• Lead end-to-end Talent Acquisition for a designated client group, balancing hands-on hiring with program ownership.
• Build, coach, and inspire a team of Talent Acquisition Specialists to deliver results.
• Partner with hiring leaders to ensure timely, high-quality hiring that reflects company values.
• Elevate employer brand and candidate experiences through creative sourcing and programs.
• Turn talent strategy into action, strengthening pipelines and internal mobility.
• Set governance across recruitment processes to ensure fairness and quality.
• Identify process improvements to make recruitment more efficient and scalable.
• Manage relationships with recruitment partners and vendors to ensure value.

Skills

Leadership

Stakeholder partnership

Data-driven decision making

People development

Full-cycle recruitment

Workday proficiency

Education

Bachelor’s degree in Business/HR/Communications

Tools

Workday

Job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

As the Talent Acquisition Manager, you will play a key role in attracting, engaging, and welcoming talent to BCAA. Reporting to the Vice President, People & Culture, you will lead a high-performing team of Talent Acquisition Specialists while also staying hands‑on with recruitment for a select portfolio of client groups. This role blends program ownership, people leadership, and active recruitment delivery.

You will shape and execute talent acquisition strategies, strengthen our employer brand, and partner closely with leaders across the organization to deliver timely, inclusive, and high‑quality hiring outcomes that support BCAA’s business and People & Culture priorities.

Please note that this is a hybrid role based on our Burnaby, BC Head Office. Applicants who are not located within commuting distance of our 4567 Canada Way office and/or are not looking to relocate to BC will not be considered for this position.

Who you are:

A people‑centered talent acquisition leader who enjoys staying close to the work.

A collaborative and credible partner who builds trust and influences effectively with leaders and stakeholders.

Comfortable balancing strategy execution, with a strong focus on delivery, quality, and consistency.

Data‑informed and outcomes‑driven, using insights and metrics to guide decisions and continuously improve results.

Passionate and energized about creating positive, inclusive candidate and employee experiences while building, coaching, and developing high‑performing teams in a supportive and values‑driven environment.

Curious and forward‑thinking, with an interest in emerging recruitment trends, technology, and AI.

Adaptable and resilient, able to navigate change and evolving priorities with confidence and sound judgment.

What you’ll do:

Lead the end-to-end Talent Acquisition function while delivering full‑cycle recruitment for a designated client group, balancing hands‑on hiring with ownership of programs and results.

Build, coach, and inspire a talented team of Talent Acquisition Specialists, creating an environment where people feel supported, challenged, and set up to succeed.

Partner closely with hiring leaders to deliver great hiring outcomes, bringing the right talent in at the right time, in a way that reflects our values and culture.

Bring BCAA’s employer brand to life by shaping engaging candidate experiences, creative sourcing approaches, and talent programs that tell our story authentically.

Turn talent strategy into action by designing and evolving recruitment initiatives that strengthen pipelines, support internal mobility, and respond to changing business needs.

Set clear standards and strong governance across recruitment processes to ensure fairness, consistency, and quality at every stage of the hiring journey.

Look for better ways of working, leading process improvements that make recruitment more efficient, scalable, and effective.

Manage and evolve relationships with recruitment partners and vendors, ensuring they deliver value and align with our expectations.

What you bring:

• Bachelor’s degree in Business, Human Resources, Communications, or a related field.
• 7+ years of experience in talent acquisition with 2+ years of experience in a leadership capacity.
• Experience with Workday and working in a unionized environment is an asset.
• Proven experience leading and developing talent acquisition or recruitment teams
• Strong hands‑on experience delivering full‑cycle recruitment in a complex or fast‑paced environment
• Demonstrated ability to translate strategy into execution and measurable outcomes
• Experience using data, metrics, and insights to inform decisions and improve performance
• Strong stakeholder partnership skills and the ability to influence with credibility
• A collaborative, inclusive leadership style and a passion for developing others
• Proficient with Microsoft Office and Knowledge of recruitment technology, sourcing strategies, and emerging TA trends.

The salary range for this position is $110,000.00 to $130,000.00 and is determined via job‑related knowledge, skills, experience, certifications, market demand and internal equity.

In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
• Career and personal development to help you grow and reach your goals.
• Incentives that recognize team and individual sales and performance.
• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment.

We have a long‑standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC.

If you need personalized support through application and recruitment, please contact [e-mail].

Together, Let’s Move BC Forward BCAA serves 1 in 3 BC households with industry‑leading protection and mobility solutions, including BCAA Home, Car and Travel Insurance, Evo Car Share, Roadside Assistance and full auto repair at BCAA's Auto Service Centres across the province.

BCAA also has a long history of keeping our roads safe and giving back in ways that improve the lives of British Columbians and communities throughout our province.

At BCAA, we are a purpose led organization, where we maximize Member value while passionately supporting our team members, our communities, and our planet.

Our Vision is to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.

We bring peace‑of‑mind to our Members so they can enjoy life more.

Our amazing service creates uniquely memorable experiences and ignite unparalleled loyalty.