Manager – Supplier Quality

Marshall Land Systems; City of Moncton; On-site; CAD 75,000 - 90,000; Full time

Job summary

Marshall Land Systems is seeking a Manager, Supplier Quality to lead supplier quality programs from Moncton, NB. You will assess supplier processes, performance, and capabilities to ensure conformity to quality standards and business needs.

The role requires auditing, data analysis, and wide collaboration with procurement and management to drive supplier improvement and prevent defects.

Qualifications

• Post-secondary education in a related field or equivalent experience/knowledge.
• Lead Auditor trained in ISO9001 is desirable.
• Internal Auditor trained in Quality and Environmental Management standards is essential.
• Knowledge of MRP/ERP systems is essential.
• Ability to travel is essential.
• Microsoft Word, Excel, and Visio are essential.
• Knowledge and experience of Quality assessment and continuous improvement tools is essential.
• Understanding and experience of preventive techniques such as Sampling, Pareto, FMEA, SPC etc. is essential.

Responsibilities

• Visit supplier facilities and observe the manufacturing environment to review and assess procedures and practices.
• Perform regular quality control audits and full capability assessments for compliance with standards.
• Provide clear reports on supplier capabilities and recommended actions.
• Develop and maintain a supplier Audit schedule based on risk methodology for a global base.
• Monitor supplier performance and report concerns to management.
• Contribute to supplier procurement specs to align with project requirements.
• Conduct configuration audits and First Article acceptance of supplied items.
• Maintain detailed supplier quality reports including defect rates.
• Support procurement to define supplier quality metrics.
• Provide technical guidance to suppliers to reduce defect rates.
• Act as liaison between senior management and suppliers on quality issues.
• Create and maintain a Company Supplier Quality handbook and a top-level assessment program.
• Interpret engineering drawings and test documentation; analyze and present data.
• Generate audit reports and action plans.

Skills

Auditing

Data analysis

Quality management

Statistical analysis

Communication skills

Education

Post-secondary education in a related field

ISO 9001 Lead Auditor

Internal Auditor – Quality & Environmental Management

Tools

MRP/ERP systems

MS Word, Excel, Visio

Quality tools: Sampling, Pareto, FMEA, SPC

Job description

Brief Description Marshall Land Systems is seeking a Manager, Supplier Quality to join our team in Moncton, NB. Reporting to the Senior Quality Manager, the Manager, Supplier Quality will be responsible for assessing supplier processes, procedures, and performance to ensure compliance with quality standards and business requirements. This role will evaluate supplier capabilities and capacity, while establishing and maintaining a robust Supplier Monitoring Program aligned with a business risk-based assessment approach.

Brief Description Marshall Land Systems is seeking a Manager, Supplier Quality to join our team in Moncton, NB. Reporting to the Senior Quality Manager, the Manager, Supplier Quality will be responsible for assessing supplier processes, procedures, and performance to ensure compliance with quality standards and business requirements. This role will evaluate supplier capabilities and capacity, while establishing and maintaining a robust Supplier Monitoring Program aligned with a business risk-based assessment approach. The Manager, Supplier Quality will identify opportunities for improvement and develop supplier improvement plans to address performance gaps. This role will provide regular status updates to suppliers and internal stakeholders, track corrective actions, and ensure agreed-upon improvements are effectively implemented. Additionally, the Manager will monitor product quality from key strategic suppliers to ensure delivered products consistently meet required specifications, standards, and customer expectations.

Your responsibilities in this role

• Visit supplier facilities and observe the manufacturing environment to review and assess their procedures and working practices.
• Perform regular quality control audits and full capability assessments to ensure vendors continue to work in compliance with their company and country specific standards.
• Provide clear and concise reports on Supplier capabilities and communicate any recommended actions.
• Develop and maintain a supplier Audit schedule based on risk methodology to cover a global supply base.
• Monitor supplier performance and provide feedback to management on any areas of concern.
• Provide input into supplier procurement specifications to ensure project and business requirements are flowed down as appropriate to suppliers.
• Conduct configuration audits and First Article acceptance of supplied items prior to release to ensure supplied goods meet the defined specification.
• Maintaining detailed reports on supplier quality, including defect rates and areas that result in defects.
• Provide support to procurement to define the supplier quality metrics.
• Providing technical advice and guidance to suppliers to reduce defect rates.
• Serving as a liaison between our company's senior management and the suppliers to identify quality issues and come up with solutions.
• Generate and maintain a Company Supplier Quality handbook to provide visibility to suppliers of the company requirements for doing business.
• Generate a business top level supplier assessment program.
• Interpret engineering drawings and test documentation.
• Analyze and present data.
• Generate audit reports and action plans.
• Other duties as assigned.

• Post secondary education in a related field, or equivalent experience/knowledge gained through other forms of education or training.
• Lead Auditor trained in ISO9001 is desirable, Internal Auditor trained in Quality and Environmental Management standards is essential.
• Knowledge of MRP/ERP systems is essential.
• Ability to travel is essential.
• Working knowledge of Microsoft tools such as Word, Excel and Visio are essential.
• Knowledge and experience of Quality assessment and continuous improvement tools is essential.
• Understanding and experience of preventative techniques such as Sampling, Pareto, FMEA, SPC etc. is essential.
• Broad depth of knowledge of manufacturing processes is required.
• Experience of Defence or regulated based products is desirable.
• Proven record of conducting assessments and audits is essential.
• Excellent statistical analysis and quality assurance skills.
• Have excellent communication and problem-solving skills.
• Demonstrated ability to maintain confidentiality.
• Must be eligible to meet the requirements of export control regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

Additional Information

This job posting is for an existing vacancy.

The salary range for this position is $75,000 to $90,000 commensurate on qualifications and work experience.

About Marshall Land Systems

Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world.

From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

DISCLOSURES

We recognize the benefits of AI and use it to support activities such as creating job descriptions and reviewing information. However, we do not use AI to assess candidates, make hiring decisions, or conduct interviews, these are always carried out by people.

While candidates may use AI to support CV writing, we encourage applications to reflect your own experience and voice, and not be fully AI generated. We also ask that AI is not used during interviews, as we want to get to know you as an individual.

We are committed to a fair, transparent, and human recruitment process.

Marshall Land Systems is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability, or any other characteristic protected by law. For more information please click here for Ontario and here for New Brunswick.