Manager – Supplier Quality

QUINTESSENTIAL BRANDS UK GROUP LTD; City of Moncton; On-site; CAD 75,000 - 90,000; Full time

Job summary

Marshall Land Systems in Moncton, NB is seeking a Manager, Supplier Quality to lead supplier quality processes. You will assess supplier capabilities, monitor performance, and drive corrective actions to ensure products meet specifications and customer expectations.

The role involves auditing supplier facilities, developing a global audit program, and providing technical guidance across procurement and engineering. Travel to suppliers is required.

Qualifications

• Post secondary education in a related field, or equivalent experience/knowledge.
• Lead Auditor ISO9001 desirable; Internal Auditor in Quality/Environmental Management essential.
• Knowledge of MRP/ERP systems essential.
• Ability to travel essential.
• Working knowledge of Microsoft Word, Excel and Visio essential.
• Knowledge and experience of Quality assessment and continuous improvement tools (Sampling, Pareto, FMEA, SPC).
• Broad depth of knowledge of manufacturing processes.
• Experience of Defence or regulated products desirable.
• Proven record of conducting assessments and audits essential.
• Excellent statistical analysis and quality assurance skills.
• Excellent communication and problem-solving skills.
• Demonstrated ability to maintain confidentiality.
• Must be eligible to meet export control regulations (Canadian CGP & security requirements).

Responsibilities

• Visit supplier facilities and observe the manufacturing environment to review and assess their procedures and working practices.
• Perform regular quality control audits and full capability assessments to ensure vendors comply with standards.
• Provide clear reports on supplier capabilities and recommend actions.
• Develop and maintain a supplier audit schedule based on risk methodology for a global supply base.
• Monitor supplier performance and provide feedback to management.
• Provide input into supplier procurement specifications to meet project requirements.
• Conduct configuration audits and First Article acceptance of supplied items.
• Maintain detailed reports on supplier quality and defect rates.
• Provide support to procurement to define supplier quality metrics.
• Offer guidance to suppliers to reduce defect rates.
• Act as liaison between senior management and suppliers to address quality issues.
• Generate and maintain a Company Supplier Quality handbook.
• Generate a top-level supplier assessment program.
• Interpret engineering drawings and test documentation.
• Analyze and present data.
• Generate audit reports and action plans.
• Other duties as assigned.

Skills

Auditing

Quality management

Data analysis

Communication

Problem solving

Confidentiality

Export control compliance

Manufacturing processes

Education

Post secondary education in a related field

Lead Auditor ISO9001 certification

Internal Auditor – Quality & Environmental Management

Tools

MRP/ERP systems

Microsoft Word

Microsoft Excel

Visio

Job description

• Base Pay $75 000.00 - $90 000.00 / Year
• Employee Type Employee

Marshall Land Systems is seeking a Manager, Supplier Quality to join our team in Moncton, NB. Reporting to the Senior Quality Manager, the Manager, Supplier Quality will be responsible for assessing supplier processes, procedures, and performance to ensure compliance with quality standards and business requirements. This role will evaluate supplier capabilities and capacity, while establishing and maintaining a robust Supplier Monitoring Program aligned with a business risk-based assessment approach.

The Manager, Supplier Quality will identify opportunities for improvement and develop supplier improvement plans to address performance gaps. This role will provide regular status updates to suppliers and internal stakeholders, track corrective actions, and ensure agreed-upon improvements are effectively implemented. Additionally, the Manager will monitor product quality from key strategic suppliers to ensure delivered products consistently meet required specifications, standards, and customer expectations.

Your responsibilities in this role:

• Visit supplier facilities and observe the manufacturing environment to review and assess their procedures and working practices.
• Perform regular quality control audits and full capability assessments to ensure vendors continue to work in compliance with their company and country specific standards.
• Provide clear and concise reports on Supplier capabilities and communicate any recommended actions.
• Develop and maintain a supplier Audit schedule based on risk methodology to cover a global supply base.
• Monitor supplier performance and provide feedback to management on any areas of concern.
• Provide input into supplier procurement specifications to ensure project and business requirements are flowed down as appropriate to suppliers.
• Conduct configuration audits and First Article acceptance of supplied items prior to release to ensure supplied goods meet the defined specification.
• Maintaining detailed reports on supplier quality, including defect rates and areas that result in defects.
• Provide support to procurement to define the supplier quality metrics.
• Providing technical advice and guidance to suppliers to reduce defect rates.
• Serving as a liaison between our company's senior management and the suppliers to identify quality issues and come up with solutions.
• Generate and maintain a Company Supplier Quality handbook to provide visibility to suppliers of the company requirements for doing business.
• Generate a business top level supplier assessment program.
• Interpret engineering drawings and test documentation.
• Analyze and present data.
• Generate audit reports and action plans.
• Other duties as assigned.

Apply if you have most of the following:

• Post secondary education in a related field, or equivalent experience/knowledge gained through other forms of education or training.
• Lead Auditor trained in ISO9001 is desirable, Internal Auditor trained in Quality and Environmental Management standards is essential.
• Knowledge of MRP/ERP systems is essential.
• Ability to travel is essential.
• Working knowledge of Microsoft tools such as Word, Excel and Visio are essential.
• Knowledge and experience of Quality assessment and continuous improvement tools is essential.Understanding and experience of preventative techniques such as Sampling, Pareto, FMEA, SPC etc. is essential.
• Broad depth of knowledge of manufacturing processes is required.
• Experience of Defence or regulated based products is desirable.
• Proven record of conducting assessments and audits is essential.
• Excellent statistical analysis and quality assurance skills.
• Have excellent communication and problem-solving skills.
• Demonstrated ability to maintain confidentiality.
• Must be eligible to meet the requirements of export control regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

ADDITIONAL INFORMATION

This job posting is for an existing vacancy.

The salary range for this position is $75,000 to $90,000 commensurate on qualifications and work experience.

ABOUT MARSHALL LAND SYSTEMS

Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world.

From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

DISCLOSURES

We recognize the benefits of AI and use it to support activities such as creating job descriptions and reviewing information. However, we do not use AI to assess candidates, make hiring decisions, or conduct interviews, these are always carried out by people.

While candidates may use AI to support CV writing, we encourage applications to reflect your own experience and voice, and not be fully AI generated. We also ask that AI is not used during interviews, as we want to get to know you as an individual.

We are committed to a fair, transparent, and human recruitment process.

Marshall Land Systems is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability, or any other characteristic protected by law. For more information please click here for Ontario and here for New Brunswick.