Manager, Student Housing

Ontario-Tech-University; Oshawa; Vor Ort; CAD 90.000 - 130.000; Vollzeit

Zusammenfassung

Ontario Tech University in Oshawa, Ontario, is seeking a Manager, Student Housing, to lead planning, delivery and assessment of programs that support a holistic student housing strategy aligned with student success and well-being. The role partners with Campus Living Centres and campus services to create inclusive living environments and a cohesive student experience.

The position requires 5–7 years in housing or student affairs leadership, contract and budget management, and a strong knowledge

Qualifikationen

• Five to seven years of progressive experience in student housing, residence life, or student affairs leadership.
• Experience managing third-party service contracts, budgets, and stakeholder relationships.
• Strong understanding of the Ontario housing market and post-secondary environment.

Aufgaben

• Oversee residence partnerships and housing contracts.
• Collaborate with Campus Living Centres and partners to ensure service quality and accountability.
• Lead development of inclusive and engaging student housing experiences and programming.
• Provide strategic leadership with occupancy planning, budgets, and reporting to senior leadership.

Kenntnisse

Inclusive communities

Communication skills

Negotiation

Conflict resolution

Ausbildung

Four-year university program

Honours degree in related field

Equivalent combination of education and experience

Jobbeschreibung

Manager, Student Housing

Job Summary:

The Manager, Student Housing, leads in the planning, delivery and assessment of programs and services that contribute to a holistic student housing strategy, which aligns with institutional priorities for student success, engagement, and well-being. The role fosters safe, inclusive, and supportive living environments while integrating Ontario Tech University's student housing partnerships with the university's broader student engagement and support strategies to deliver a cohesive, holistic student experience.

Responsibilities/accountabilities:

Partnership & Contract Management

• Provides oversight of residence partnerships and housing contracts to support Ontario Tech's student engagement and community-building objectives.
• Acts as the primary liaison with Campus Living Centres (CLC) and other housing partners, ensuring operational alignment, service quality, and accountability through ongoing monitoring of agreements, budgets, and performance metrics.
• Supports contract negotiations and partnership development, while collaborating with Legal and Finance to ensure compliance, fiscal stewardship, and effective risk management.
• Proactively identifies and resolves operational and student experience issues within residence facilities in partnership with CLC and other university stakeholders (Student Mental Health, Security, Campus Safety, etc.)

Student Experience & Engagement

• Leads the development of an inclusive and engaging student housing experience portfolio that promotes belonging, equity, student leadership, and overall well-being.
• Collaborates with CLC, Student Engagement and Equity, the Student Union, Student Mental Health, Teaching and Learning, Careers, and other campus partners to design and deliver -programming that promotes positive social change and encourages an accessible, equitable, diverse, and inclusive campus culture.
• Establishes effective communication and referral pathways between residence life staff and campus services and oversees feedback mechanisms to drive continuous improvement.
• Provides guidance to residence staff in applying restorative practices, student conduct education, and proactive, early intervention approaches to support student success that are aligned with university strategies, policies and procedures.

Operations & Oversight

• Provides insight to residence functions, including occupancy planning, room assignments, and billing processes, in collaboration with Campus Living Centres.
• Ensures equitable and appropriate housing accommodations for diverse student populations, including international students, varsity athletes, Indigenous learners, and students requiring accessibility supports.
• Contributes to campus crisis response and emergency management efforts in partnership with Security, Health & Safety, and housing partners, while promoting best practices in residence safety, community standards, and inclusive living environments.

External & Community Relations

• Leads external and community engagement initiatives related to student housing by building partnerships with off-campus housing providers, municipal stakeholders, and local organizations to expand safe, affordable, and equitable options.
• Oversees Ontario Tech's off-campus housing programming, resources and supports, ensuring accessible and current information for students.
• Represents the university on local and provincial housing committees, advocating for student needs and sustainable housing policies, and maintains active relationships with housing professionals across Canada to share best practices and emerging trends.

Strategic Leadership & Reporting

• Provides strategic leadership and data-informed reporting to support effective decision making in the student housing portfolio.
• Delivers regular updates on occupancy, student satisfaction, and financial performance to senior leadership, and contributes to the university's long term housing strategy, including capital planning, affordability initiatives, and demand forecasting.
• Leads or supports initiatives that advance accessibility, sustainability, and community engagement, while ensuring housing data, reporting, and assessment are aligned with institutional student experience frameworks and outcomes.

Required Skills

• Proven ability to build inclusive and student-centered communities.
• Exceptional communication, negotiation, and conflict resolution skills.

Required Knowledge

• Strong understanding of the Ontario housing market, post-secondary environment, and diverse student needs.

Required Education

• Completion of a University Program consisting of Four Academic Years
• Completion of an honours University degree program in a field of study directly related to the requirements of the job.
• An equivalent combination of education and related experience may be considered.

* Verification of Academic credentials may be required

Required Experience

• Five to seven years of progressive experience or a combination of the following; student housing, residence life, property management, and/or student affairs leadership.
• Demonstrated experience managing third-party service contracts, budgets, and stakeholder relationships.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the university’s accessibility policy, please review the university’s Accessibility Policy.

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 12/7/2026