About the Opportunity
We are seeking a hands-on finance leader to oversee the quote-to-cash process for a growing technology business. This role goes beyond traditional accounts receivable management, combining revenue accounting, SaaS contract oversight, collections, business partnering, and process improvement.
Leading a team of Revenue & AR and Collections Specialists, the successful candidate will partner closely with Sales, Customer Success, Legal, and Finance to resolve complex billing and contract matters, improve working capital, and ensure accurate revenue reporting. The role offers exposure to senior leadership and an opportunity to scale processes, systems, and team capabilities in a fast-paced environment.
Work Model:
Hybrid, with two days per week in the office.
Team Leadership & Business Partnership
- Lead, coach, and develop a team of revenue, AR, and collections professionals.
- Establish team goals, performance metrics, training plans, and scalable workflows.
- Partner with Sales, Customer Success, Legal, and Finance on customer contracts, renewals, disputes, retention, and payment terms.
- Translate financial data into actionable business insights and recommendations.
Revenue, Contracts & Billing
- Review customer contracts and amendments to ensure accurate revenue recognition, billing, and receivables reporting.
- Oversee complex subscription arrangements, including renewals, upgrades, downgrades, price changes, credits, refunds, and cancellations.
- Review month-end revenue entries and reconciliations, including deferred revenue and accounts receivable.
- Analyze recurring revenue movements, including new business, expansion, contraction, and churn.
- Support year-end audits and maintain appropriate financial controls.
Collections & Working Capital
- Develop collection strategies to reduce overdue receivables and improve cash conversion.
- Oversee escalated collections, bad debt assessments, and reserve calculations.
- Establish and monitor team KPIs and deliver regular AR reporting to finance leadership.
Systems & Process Improvement
- Own and continuously improve the quote-to-cash process, identifying opportunities to increase efficiency, accuracy, and scalability.
- Maintain procedures, documentation, and training resources.
- Optimize ERP, CRM, billing, and collections systems to improve automation and data integrity.
- Support system implementations and explore opportunities to leverage AI and automation in finance operations.
About You
- University degree in Business, Accounting, or a related field; CPA designation preferred.
- 5+ years of relevant experience, including at least 2 years in people management.
- Experience leading and developing teams, ideally including early-career professionals.
- Strong business partnering, stakeholder management, and problem-solving skills.
- Experience with B2B SaaS revenue, subscription billing, and contract mechanics; knowledge of ASC 606 strongly preferred.
- Demonstrated success improving processes, controls, and financial systems.
- Experience with an ERP such as Sage Intacct, along with billing or CRM platforms, is an asset.
- Strong Excel and reporting skills, with the ability to analyze data and communicate insights.
- Familiarity with AI tools and practical applications of automation in finance.
- Excellent written and verbal communication skills.
Salary Range
$110,000 - $125,000/year
This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.