Manager, Retail Strategy & Operations, Tim Hortons

Restaurant Brands International; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Restaurant Brands International is seeking a Manager for Retail Strategy & Operations at Tim Hortons. This position focuses on driving retail sales and profitability through strategic project management and collaboration with cross-functional teams. Ideal candidates are analytical thinkers with experience in retail management and strong communication skills, ready to take up responsibilities in a dynamic environment.

Benefits

Paid parental leave

Telemedicine

Mental health support

Qualifications

• 2-3 years of relevant experience.
• Experience in forecasting and demand planning.
• Ability to manage complex projects with cross-functional stakeholders.

Responsibilities

• Drive execution of retail initiatives in Tim Hortons Canada.
• Manage the implementation of nationwide retail projects.
• Conduct performance analytics including SKU sales and inventory turnover.

Skills

Analytical

Data-driven mindset

Communication

Teamwork

Education

Post-secondary degree

Tools

Microsoft Excel

PowerPoint

ERPs

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies, with nearly $45 billion in annual system-wide sales and over 32,000 restaurants across more than 120 countries and territories.

RBI owns four of the world's most prominent quick service restaurant brands: TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These brands have been serving their guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI aims to improve sustainability outcomes related to food, the planet, and people and communities.

RBI is committed to growing its brands by leveraging core values, employee and franchisee relationships, and community support, benefiting from global scale and shared best practices.

Our Opportunity:

Restaurant Brands International seeks a Manager, Retail Strategy & Operations, Tim Hortons to drive retail sales, profitability, and execution in our brick & mortar restaurant channel.

Roles and Responsibilities:

• Drive successful execution of retail initiatives in Tim Hortons Canada by collaborating with Supply Chain, Operations, Field teams, and Marketing to launch national general merchandise products.

• Lead supply/demand forecasting for the retail brick & mortar channel.

• Manage the implementation of nationwide retail projects, proactively resolving challenges and managing risks impacting business or strategic objectives.

• Plan and execute all retail test markets from design to launch, collaborating on test briefs, site selection, operations procedures, owner communications, surveys, and inventory optimization.

• Partner with Operations and Merchandising teams to create retail-specific restaurant standards to improve visual merchandising, optimize inventory, drive labor efficiencies, and increase retail profitability.

• Conduct performance analytics including SKU sales, inventory turnover/shrinkage, restaurant KPIs, profitability, benchmarking, and market performance.

• Manage relationships with key retail service vendors and partners.

• Assist in developing a store grading strategy based on restaurant format and site characteristics to tailor retail assortment and fixtures.

• Support the development and implementation of retail discounting and clearance strategies.

• Assist in creating national retail owner communication memos and surveys.

• Perform other duties as assigned.

Required Skills:

• Post-secondary degree with 2-3 years of relevant experience.

• Analytical, data-driven mindset with proficiency in quantitative analysis and insight synthesis.

• Experience in forecasting and demand planning.

• Ability to proactively manage complex projects with cross-functional stakeholders independently.

• Strong teamwork, communication, and interpersonal skills.

• Advanced skills in Microsoft Excel and PowerPoint; experience with ERPs and retail systems is a plus.

Benefits include a focus on physical, mental, and financial wellness, with progressive offerings such as paid parental leave, telemedicine, and mental health support.

RBI is an equal opportunity employer, committed to diversity and inclusion, providing accommodations for applicants with disabilities upon request.