Manager, Retail Brick & Mortar Channel, Tim Hortons, Canada

3700 Firehouse Subs; Toronto; On-site; CAD 60,000 - 85,000; Full time

Job summary

Join a leading company in the fast-food sector as a Manager for the Retail Brick & Mortar Channel. You will be pivotal in driving sales and profitability by executing retail initiatives and managing complex projects. Bring your analytical mindset and team collaboration skills to enhance visual merchandising and boost retail performance across locations. This is an exciting opportunity to influence one of the most loved restaurant brands.

Benefits

Comprehensive paid parental leave

Free telemedicine

Mental wellness support

Qualifications

• 2-3 years of relevant experience in retail management.
• Proficient in conducting quantitative analysis.
• Experience in forecasting and demand planning.

Responsibilities

• Drive successful execution of retail initiatives.
• Manage implementation of nationwide retail projects.
• Conduct performance analytics on sales and inventory.

Skills

Analytical

Teamwork

Communication

Interpersonal Skills

Project Management

Education

Post-secondary degree

Tools

Microsoft Excel

PowerPoint

ERPs

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies, with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS brands by leveraging their core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Restaurant Brands International is looking for a Manager, Retail Brick & Mortar Channel, TH, Canada to drive overall retail sales, profitability, and execution in our brick & mortar (B&M) restaurant channel.

Roles and Responsibilities:

• Drive successful execution of retail initiatives in Tim Hortons Canada restaurants by working closely with Supply Chain, Operations, Field teams, and Marketing to launch national general merchandise products.
• Lead supply/demand forecasting for the retail brick & mortar channel.
• Manage the implementation of nationwide retail projects and initiatives, proactively resolving challenges and managing risks impacting business or strategic objectives.
• Manage planning and execution of all retail test markets from initial design to launch, collaborating with cross-functional teams on test briefs, site selection assessments, operations procedures, owner communications/surveys, and inventory optimization.
• Partner with Operations & Merchandising teams to create retail-specific restaurant execution standards and requirements to enhance visual merchandising, optimize inventory planning, drive labor efficiencies, and increase retail profitability for owners.
• Conduct performance analytics including SKU level sales, inventory sell-through/shrink, restaurant operations KPIs, profitability analysis, competitive benchmarking, and broader retail industry performance.
• Manage relationships with key retail service vendors and partners.
• Assist in developing a store grading strategy based on restaurant format and site characteristics to tailor retail assortment and fixture types by location.
• Assist with developing and implementing a retail discounting and clearance strategy.
• Assist in developing all national retail owner communication memos and surveys.
• Perform other duties as assigned.

Required Skills:

• Post-secondary degree with 2-3 years of relevant experience.
• Analytical, data-driven mindset with proficiency in conducting quantitative analysis and synthesizing insights for decision-making.
• Experience in forecasting and/or demand planning.
• Proven ability to proactively manage complex projects involving cross-functional stakeholders with high autonomy.
• Strong teamwork, communication, and interpersonal skills.
• Advanced skills in Microsoft Excel and PowerPoint; experience with ERPs and other retail systems is a plus.

Benefits at all global offices focus on physical, mental, and financial wellness, including comprehensive paid parental leave, free telemedicine, and mental wellness support.

RBI and its affiliates are equal opportunity and affirmative action employers, committed to diversity and inclusion. Accommodation is available for applicants with disabilities upon request.

Why work here?

If you seek high-impact work in a fast-paced, ever-changing environment, RBI offers an exciting opportunity for passionate learners and changemakers.

Get In Touch

Introduce yourself to our recruiters, and we will contact you if there's a suitable role.

About Us

RBI is dedicated to growing its brands by leveraging core values, employee and franchisee relationships, and community support, benefiting from global scale and shared best practices.