Manager, Retail Brick & Mortar Channel, Tim Hortons, Canada

Restaurant Brands International; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Restaurant Brands International is seeking a Manager for the Retail Brick & Mortar Channel to enhance retail sales and profitability in Canada. This role requires collaborative execution of initiatives, strong analytical skills, and proven project management abilities to ensure successful retail operations.

Benefits

Paid parental leave

Telemedicine support

Mental health support

Qualifications

• 2-3 years of relevant experience.
• Experience in forecasting and demand planning.
• Proven ability to manage complex projects.

Responsibilities

• Drive successful execution of retail initiatives.
• Manage the implementation of nationwide retail projects.
• Conduct performance analytics including SKU sales and profitability.

Skills

Analytical

Data-driven mindset

Strong teamwork

Communication

Interpersonal skills

Education

Post-secondary degree

Tools

Microsoft Excel

PowerPoint

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies, with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These brands have been serving their guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is committed to improving sustainable outcomes related to food, the planet, and people and communities.

RBI aims to grow its brands by leveraging core values, employee and franchisee relationships, and community support, benefiting from global scale and shared best practices.

Our Opportunity:

Restaurant Brands International is seeking a Manager, Retail Brick & Mortar Channel, TH, Canada to drive retail sales, profitability, and execution in our brick & mortar restaurant channel.

Roles and Responsibilities:

• Drive successful execution of retail initiatives in Tim Hortons Canada by collaborating with Supply Chain, Operations, Field teams, and Marketing to launch national general merchandise products.

• Lead supply/demand forecasting for the retail brick & mortar channel.

• Manage the implementation of nationwide retail projects, resolving challenges and managing risks impacting strategic objectives.

• Plan and execute retail test markets from design to launch, collaborating on test briefs, site assessments, SOPs, owner communications, and inventory optimization.

• Partner with Ops & Merchandising teams to establish retail-specific standards and requirements to improve visual merchandising, inventory planning, labor efficiency, and retail profitability.

• Conduct performance analytics including SKU sales, inventory, KPIs, profitability, benchmarking, and market performance.

• Manage relationships with retail service vendors and partners.

• Assist in developing store grading strategies based on restaurant format and site characteristics, and implement retail discounting and clearance strategies.

• Help develop internal communications and surveys for retail owners.

• Other duties as assigned.

Required Skills:

• Post-secondary degree with 2-3 years of relevant experience.

• Analytical, data-driven mindset with proficiency in quantitative analysis.

• Experience in forecasting and demand planning.

• Proven ability to manage complex projects with cross-functional stakeholders independently.

• Strong teamwork, communication, and interpersonal skills.

• Advanced skills in Microsoft Excel and PowerPoint; experience with ERPs is a plus.

Benefits include a focus on wellness and progressive benefits, including paid parental leave, telemedicine, and mental health support.

RBI is an equal opportunity employer, committed to diversity and inclusion. Accommodation is available for applicants with disabilities upon request.