Manager, Retail Brick & Mortar Channel, Tim Hortons, Canada

Restaurant Brands International; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join Restaurant Brands International as Manager for the Retail Brick & Mortar Channel and lead retail sales efforts for Tim Hortons across Canada. This role entails driving initiatives, managing forecasts, and collaborating across various teams to enhance profitability and execution standards for retail projects.

Benefits

Global paid parental leave program

Free telemedicine services

Mental wellness support

Qualifications

• 2-3 years of relevant experience in retail management.
• Experience in forecasting and demand planning.
• Proficient in analyzing data for decision-making.

Responsibilities

• Drive retail sales and manage forecasts for Tim Hortons Canada.
• Conduct performance analytics and manage vendor relationships.
• Lead implementation of retail projects and initiatives.

Skills

Analytical mindset

Data-driven decision-making

Teamwork

Strong communication skills

Project management

Education

Post-secondary degree

Tools

Microsoft Excel

PowerPoint

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Our Opportunity:

Restaurant Brands International is looking for a

Manager, Retail Brick & Mortar Channel, TH, Canada to drive overall retail sales, profitability, and execution in our brick & mortar (B&M) restaurant channel.

Roles and Responsibilities:

• Drive successful execution of retail initiatives in Tim Hortons Canada restaurants by working closely with Supply Chain, Operations, Field teams, and Marketing to launch national general merchandise products.

• Lead supply/demand forecasting for the Retail Brick & Mortar channel.

• Manage the implementation of nationwide retail projects and initiatives, proactively resolving challenges and managing risks impacting business or strategic objectives.

• Manage planning and execution of all retail test markets from initial design to launch, collaborating with cross-functional teams on test briefs, site assessments, operations procedures, owner communications/surveys, and inventory optimization.

• Partner with Operations & Merchandising teams to create retail-specific restaurant execution standards and requirements to enhance visual merchandising, optimize inventory planning, drive labor efficiencies, and increase retail profitability for owners.

• Conduct performance analytics including SKU sales, inventory sell-through/shrink, restaurant KPIs, profitability analysis, competitive benchmarking, and broader retail industry performance.

• Manage relationships with key retail service vendors and partners.

• Assist in developing a store grading strategy based on restaurant format and site characteristics to tailor retail assortment and fixtures by location.

• Assist with development and implementation of retail discounting & clearance strategies.

• Assist in developing all national retail owner communication memos and surveys.

• Other duties as assigned.

Required Skills:

• Post-secondary degree with 2-3 years of relevant experience.

• Analytical, data-driven mindset with proficiency in conducting quantitative analysis and synthesizing insights for decision-making.

• Experience in forecasting and/or demand planning.

• Proven ability to proactively manage complex projects involving cross-functional stakeholders with high autonomy.

• Strong teamwork, communication, and interpersonal skills.

• Advanced skills in Microsoft Excel and PowerPoint; experience with ERPs and other retail systems is a plus.

Benefits at all our global offices focus on physical, mental, and financial wellness. We offer progressive benefits, including a global paid parental leave program, free telemedicine, and mental wellness support.

Restaurant Brands International and its affiliates are equal opportunity employers that do not discriminate based on race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status. Accommodation is available for applicants with disabilities upon request.