manager, restaurant

OJO Restaurant Inc.; Montreal; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated individual to oversee operations and ensure customer satisfaction. This role involves managing staff, addressing customer concerns, and negotiating with suppliers to maintain quality service. The ideal candidate will have a strong background in customer service and staff management, with a focus on maintaining health regulations and quality control. Join this vibrant team and contribute to creating a welcoming dining experience for all guests.

Qualifications

• Minimum 3 years of experience in a supervisory role.
• Strong negotiation and customer service skills.

Responsibilities

• Address customer complaints and negotiate service provisions.
• Hire, train, and supervise staff effectively.

Skills

Customer Service

Negotiation

Staff Management

Inventory Control

Education

College or CEGEP diploma

Job description

• Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience : 3 years to less than 5 years

Tasks

• Address customers' complaints or concerns
• Negotiate with clients for provision of services
• Negotiate offers from suppliers
• Establish work schedules and procedures
• Ensure that local health and sanitation regulations are carried out
• Hire, train and supervise staff
• Establish inventory and quality control methods