Manager - Quality Assurance

Marshall Land Systems; City of Moncton; On-site; CAD 70,000 - 90,000; Full time

Job summary

Marshall Land Systems seeks a Manager – Quality Assurance in Moncton, NB to lead the ISO9001 QMS, drive continuous improvement, and ensure regulatory compliance across the product lifecycle.

You will oversee internal/external audits, develop procedures, and train the QA team while coordinating with stakeholders to maintain quality excellence.

Qualifications

• Proven experience in a quality assurance role.
• Experience in an ISO9001 certified manufacturing facility.
• Strong communication and organizational skills.
• Familiarity with quality standards and testing methodologies.
• Able to read engineering drawings, BOMs, and assembly diagrams.
• Willing to work shift if required.
• Understanding lean principles (5S, Kanban, SMED).

Responsibilities

• Maintain and continually improve an ISO9001 certified system.
• Develop and implement QMS procedures, policies and work instructions.
• Lead internal and external audit programs and close corrective actions.
• Oversee product sign-off processes.
• Conduct internal audits per schedule; cover product/process, capability, inspections.
• Identify trends and report KPIs to stakeholders.
• Provide QA team training on QMS and audit prep.
• Support calibration system for measuring equipment.

Skills

Quality Assurance

Internal Auditor

Lead Auditor

Lean manufacturing

Reading drawings

ERP systems

IFS familiarity

Education

University Degree or College Diploma in a related field

Tools

IFS

ERP systems

Job description

Brief Description

Marshall Land Systems is seeking a Manager – Quality Assurance to join our team in Moncton, NB. Reporting to the Senior Quality Manager, the Manager – Quality Assurance will be responsible for ensuring product compliance with customer, statutory, and regulatory requirements.

Brief Description

Marshall Land Systems is seeking a Manager – Quality Assurance to join our team in Moncton, NB. Reporting to the Senior Quality Manager, the Manager – Quality Assurance will be responsible for ensuring product compliance with customer, statutory, and regulatory requirements.

The Manager – Quality Assurance will also ensure the Marshall Land Systems Canada Inc. Moncton QMS remains compliant with all applicable aspects of the ISO 9001 standard, including relevant industry standards, customer requirements, and statutory and regulatory requirements, while driving the ongoing improvement and effectiveness of the QMS.

Your responsibilities in this role:

• Maintain and continuously improve an ISO9001 certified system.
• Partner with stakeholders to ensure the development and implementation of required procedures, policies, and work instructions as part of the QMS.
• Provide necessary procedures, policies, and work instructions required to maintain the quality system.
• Manage internal and external audit program including review and closure of corrective actions.
• Oversee the process of product sign offs.
• Conduct/participate in internal audits per the audit schedule (include product/process, capability, planning, part/component certifications, inspections).
• Identify priorities, schedule and ensure completion of internal audits to meet relevant regulations, standards and compliance to the QMS.
• Investigate any quality issues to identify root cause and raise appropriate corrective action paperwork, ensure issues are addressed and drive the improvements.
• Support and maintain a calibration system for measuring equipment.
• Determine appropriate KPIs collate data, identify trends and present to internal and external stakeholders.
• Prepare and conduct Management review meetings that are in accordance with the latest ISO standard.
• Promote a positive quality culture across the business.
• Train quality team and stakeholders on the QMS, processes, audit preparation and other quality related items.
• Champion application and usage of IFS and Q-Pulse systems, including providing the necessary training.
• Provide supervision, assignment / monitoring of tasks, and coaching of Quality Team.
• Develop individualized objectives and clear accountabilities for Quality Team members.
• Provide individually tailored development support to enable growth, address performance / conduct concerns, conduct performance reviews.
• Provide quality systems and audit preparation training.
• Other duties as assigned.

Apply if you have most of the following:

• A University Degree or College Diploma in a related field, or equivalent experience/knowledge gained through other forms of education or training.
• Proven experience in a quality assurance role.
• Experience working in a ISO9001 certified manufacturing facility or company.
• Effective verbal and written communication skills, strong interpersonal skills, superior organizational abilities, and excellent computer skills.
• Proven experience as Internal Auditor, Lead Auditor experience preferred.
• Thorough knowledge of quality standards and testing methodologies.
• Understanding of lean manufacturing principles including 5S, Kanban and SMED.
• Ability to read and interpret engineering drawings, BOMs, Assembly diagrams.
• Knowledge of quality inspection principles.
• Willing to work shift work if required.
• Knowledge of ERP systems; knowledge of IFS is an asset.
• Demonstrated ability to maintain confidentiality.
• Must be eligible to meet the requirements of export control regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

Additional Information

This job posting is for an existing vacancy.

The salary range for this position is $70,000 to $90,000 commensurate on qualifications and work experience.

About Marshall Land Systems

Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world.

From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

DISCLOSURES

We recognize the benefits of AI and use it to support activities such as creating job descriptions and reviewing information. However, we do not use AI to assess candidates, make hiring decisions, or conduct interviews, these are always carried out by people.

While candidates may use AI to support CV writing, we encourage applications to reflect your own experience and voice, and not be fully AI generated. We also ask that AI is not used during interviews, as we want to get to know you as an individual.

We are committed to a fair, transparent, and human recruitment process.

Marshall Land Systems is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability, or any other characteristic protected by law. For more information please click here for Ontario and here for New Brunswick.

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