Manager, Product Management (Executive Thought Leadership)

Mastercard; Vancouver; On-site; CAD 121,000 - 169,000; Full time

Job summary

Mastercard Data & Services seeks a Manager, Thought Leadership Program to scale North American premium thought leadership offerings. The role sits in the Digital Safari Global Product Team and focuses on executive learning experiences, workshops, and innovative programs for C-suite clients.

The position requires PM experience, research capabilities, and a strong network in fintech ecosystems, with the aim to drive growth and strategic impact across North America.

Qualifications

• Experience in Product Management, including product strategy and lifecycle management.
• Experience supporting business growth initiatives and product performance objectives.
• Knowledge of emerging technologies, innovation trends, and their application within banking, payments, fintech, or technology sectors.
• Strong research and analytical capabilities with the ability to translate insights into scalable offerings.
• Proven ability to build and manage relationships with senior executives, partners, and external stakeholders.
• Excellent communication, presentation, and facilitation skills.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a hands-on approach to execution.
• Collaborative mindset with strong stakeholder management skills.
• Experience in thought leadership, executive education, innovation programs, event management, consulting, or customer engagement preferred.
• Strong network-building capabilities within innovation, technology, or fintech ecosystems preferred.
• Bachelor's degree in Business or a related field, or equivalent experience.

Responsibilities

• Shape the evolution and growth of Mastercard's thought leadership offerings across North America.
• Design and enhance executive learning experiences, workshops, masterclasses, roundtables, and innovation programs.
• Research customer needs, industry trends, and thought leadership delivery preferences to inform product strategy.
• Develop thought leadership propositions tailored to specific customer segments and executive audiences.
• Build and manage relationships with universities, consultants, industry experts, and innovation partners.
• Create and maintain a network of high-quality speakers, facilitators, and experiential learning opportunities.
• Design compelling executive programs, including themes, content, speakers, and customer experiences.
• Collaborate with internal stakeholders to identify subject matter experts and expand thought leadership offerings.
• Support business development initiatives as the thought leadership product specialist.
• Partner with Legal, Compliance, Finance, and Operations teams to ensure program compliance and scalability.
• Host and facilitate customer engagements, ensuring a high-quality experience that drives lasting customer value.
• Support the design and delivery of related BMI products, including speaker series, seminars, fintech engagements, and innovation experiences.

Skills

Product management

Product strategy

Lifecycle management

Growth initiatives

Research & analytics

Stakeholder management

Communication & facilitation

Project management

Strategic thinking

Collaboration

Thought leadership & executive ed.

Fintech innovation networks

Business experience in banking/paym.

Education

Bachelor's degree in Business or related field

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Product Management (Executive Thought Leadership)

Mastercard Data & Services helps customers make smarter decisions and achieve better outcomes through data, technology, and insights beyond the transaction. We partner with organizations across industries to drive innovation, digital transformation, and business growth.

What We're Looking For

The Mastercard Data & Services Global Product team is seeking a Manager, Thought Leadership Program to support the growth and evolution of Mastercard's premium thought leadership offerings across North America. This product management role sits within the Digital Safari Global Product Team and focuses on creating impactful learning experiences that help customers navigate emerging technologies, innovation, and business transformation.

The Digital Safari Program

Digital Safari is Mastercard's premium executive thought leadership program, providing insight and foresight on topics including digital transformation, AI, cybersecurity, digital assets, leadership, innovation, and emerging technology trends. The program serves C-suite executives in banking and payments through experiences with leading academics, industry experts, consultants, and innovators.

The Safari program is run across multiple global locations including Dublin, San Francisco, New York, Stockholm, Vancouver, Paris, London, Singapore and Hong Kong. Speakers include leading academics from prestigious Universities like INSEAD, Stanford, London School of Economics. Other subject matter experts are drawn from industry, fintech, research houses, consultants, innovation labs and the investment community.

As the program has grown impressively, we are seeking a product manager to help scale and enhance our North American offerings, particularly across the West Coast, Canada, and new growth markets. This role will also contribute to the development of new, scalable thought leadership products and experiences for Mastercard customers.

This is an exciting opportunity to join a high-growth, innovative, and collaborative team.

The Role

• Shape the evolution and growth of Mastercard's thought leadership offerings across North America.
• Design and enhance executive learning experiences, workshops, masterclasses, roundtables, and innovation programs.
• Research customer needs, industry trends, and thought leadership delivery preferences to inform product strategy.
• Develop thought leadership propositions tailored to specific customer segments and executive audiences.
• Build and manage relationships with universities, consultants, industry experts, and innovation partners.
• Create and maintain a network of high-quality speakers, facilitators, and experiential learning opportunities.
• Design compelling executive programs, including themes, content, speakers, and customer experiences.
• Collaborate with internal stakeholders to identify subject matter experts and expand thought leadership offerings.
• Support business development initiatives as the thought leadership product specialist.
• Partner with Legal, Compliance, Finance, and Operations teams to ensure program compliance and scalability.
• Host and facilitate customer engagements, ensuring a high-quality experience that drives lasting customer value.
• Support the design and delivery of related BMI products, including speaker series, seminars, fintech engagements, and innovation experiences.

All About You

• Experience in Product Management, including product strategy and lifecycle management.
• Experience supporting business growth initiatives and product performance objectives.
• Knowledge of emerging technologies, innovation trends, and their application within banking, payments, fintech, or technology sectors.
• Strong research and analytical capabilities with the ability to translate insights into scalable offerings.
• Proven ability to build and manage relationships with senior executives, partners, and external stakeholders.
• Excellent communication, presentation, and facilitation skills.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a hands‑on approach to execution.
• Collaborative mindset with strong stakeholder management skills.
• Experience in thought leadership, executive education, innovation programs, event management, consulting, or customer engagement preferred.
• Strong network-building capabilities within innovation, technology, or fintech ecosystems preferred.
• Bachelor's degree in Business or a related field, or equivalent experience.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This is a pipeline posting for future opportunities within our team.

Pay Ranges

Vancouver, Canada: $121,000 - $169,000 CAD

Toronto, Canada: $121,000 - $169,000 CAD