Manager, Product Development - Identity Solutions

Mastercard; Toronto; On-site; CAD 121,000 - 169,000; Full time

Job summary

Mastercard Identity Solutions is seeking a Manager, Product Development (IC) to shape strategy for the Business Identity portfolio and lead cross‑functional teams across engineering, data science, and commercialization.

You will own end‑to‑end product lifecycle, define API specifications and data requirements, and translate complex business and technical challenges into clear product decisions, helping financial institutions and merchants scale trusted digital identities.

Qualifications

• Experience managing technical products such as APIs and data platforms.
• Strong collaboration with engineering, data science, and GTM teams.
• Analytical and problem-solving skills to translate complex business, technical, and data challenges into clear product decisions.
• Excellent written and verbal communication, especially with senior stakeholders.
• Comfort with rapid change and travel up to 15%.

Responsibilities

• Manage end-to-end product lifecycle from discovery to go-to-market.
• Define technical product requirements including API specs and data needs.
• Lead cross-functional execution with data strategy, engineering, data science and commercialization.
• Monitor market trends and competitive landscape to differentiate offerings.
• Participate in agile delivery and continuously optimize priorities.

Skills

APIs

Data platforms

Analytics products

Machine learning

Cross-functional

Communication

Adaptability

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Product Development - Identity Solutions

Services

Services within Mastercard are responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value‑added services and leverage expertise, data‑driven insights, and execution.

Overview

Mastercard Identity Solutions is transforming how businesses establish trust in the digital economy. We build data and intelligence products that help organizations verify business identities, reduce fraud, manage risk, and enable secure digital interactions at global scale.

We are seeking a Manager, Product Development (IC) to help define and execute the strategy for our Business Identity product portfolio. This role combines product strategy, technical product management, and cross‑functional leadership to deliver data‑driven identity solutions used by financial institutions, merchants, fintechs, and enterprise customers around the world.

You’ll work closely with Engineering, Data Science, Commercialization, and Customer teams to identify market opportunities, define product requirements, prioritize roadmap investments, and deliver measurable customer outcomes.

The Role

• Manage the end‑to‑end product lifecycle, including discovery, build, go‑to‑market planning, performance tracking, and continuous improvement based on customer feedback and data‑driven insights.
• Own and define technical product requirements including API specifications, data requirements, and user experience considerations, ensuring alignment with the overall Business Identity product strategy.
• Lead cross‑functional execution across data strategy, engineering, data science, legal, and commercialization and other partner teams to deliver against the product roadmap.
• Monitor market trends, customer needs, and competitive landscape to inform product strategy and ensure Business Identity offerings remain differentiated and aligned with Mastercard’s digital trust vision.
• Participate in agile delivery and execution planning, continuously optimizing product priorities, delivery process, and outcomes.

All About You

• Experience managing technical products such as APIs, data platforms, analytics products, machine learning solutions, or software platforms.
• Proven ability to partner and influence cross‑functional stakeholders, including engineering, data science, and GTM teams.
• Analytical and problem‑solving skills, with the ability to translate complex business, technical, and data challenges into clear product decisions.
• Strong written and verbal communication skills, with the ability to establish credibility, build strong relationships, and engage effectively with senior stakeholders.
• Comfort with and an ability to adapt in a rapidly changing environment.
• Working knowledge of digital identity, payments, fraud, risk, and security landscape is a strong advantage.
• Ability to travel up to 15%.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Pay Ranges

Toronto, Canada: $121,000 - $169,000 CAD