Manager, Product Development

Mastercard; Vancouver; On-site; CAD 121,000 - 169,000; Full time

Job summary

Mastercard is seeking a Product Manager to lead identity solutions from concept through market launch in Canada. You will work with global teams to translate customer needs into compelling product requirements, drive roadmaps, and ensure successful delivery.

The role emphasizes collaboration with GTM, sales, and marketing while navigating complex fintech and fraud risk contexts. Ideal candidates bring 3+ years in product management, strong stakeholder management, and excellent communication.

Qualifications

• Business experience in product management, ideally with fintechs, fraud, risk, KYC, and digital identity workflows.
• 3+ years hands-on experience developing roadmaps and delivery models.
• Proven success building relationships and driving results across global, multi-region, and remote project teams.
• Experience prioritizing features based on user value and business impact.

Responsibilities

• Lead cross-functional efforts to bring products from concept to market-validated solutions.
• Translate customer needs into clear product requirements and roadmaps.
• Collaborate with go-to-market, business development, and product marketing teams to articulate value propositions.
• Partner with technical teams to ensure on-time delivery and budget adherence.

Skills

Product management

Fintech/fraud knowledge

Cross-functional collaboration

Stakeholder management

Roadmap planning

Delivery models

Communication

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development

Overview

Mastercard Security Solutions develops and delivers world-class security products and services for Mastercard customers across the globe. As part of this organization, the Identity Solutions team leads the development and delivery of solutions that provide data, insights, and risk scores to prevent fraud and improve consumer experience across digital accounts and payments.

We’re seeking a collaborative and results-oriented product manager who will drive cross-functional efforts to bring products from concept to market-validated solution. If you are intellectually curious, data-driven, and passionate about making the digital economy more seamless and secure – we want to hear from you!

In this role you will:

• Gain a deep understanding of customer and end-user needs and embed the voice of customer across the product development lifecycle.
• Lead and leverage market analysis to inform product positioning and go-to-market programs.
• Make complex, technical information easy to understand for internal partners, stakeholders, and market-facing teams.
• Work closely with go-to-market, business development, and product marketing teams to ensure product value propositions are clearly articulated and well understood.
• Collaborate closely with technical counterparts to ensure product and project success.
• Identifies and addresses any barriers or obstacles to deliver capabilities on time and budget.
• Act as a champion for the product portfolio and customer base within Mastercard and in market-facing engagements.
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences.

All About You:

• Business experience in product management, ideally with direct experience in financial services, fintechs, and/or fraud, risk, KYC, and digital identity verification workflows.
• Ideally 3+ years of hands-on experience developing and influencing product development, roadmaps, and delivery models
• Demonstrated success building relationships and driving results across global, multi-region, and remote project teams.
• Experience prioritizing product features and capabilities based on user value and business impact
• Collaborate closely with technology team, marketing, regional support, and other stakeholders
• Demonstrated thought leadership, product expertise, and commitment to product management best practices.
• Strong project management and cross-functional collaboration skills
• Strong track record of managing internal and external stakeholders and excels at developing and maintaining meaningful working relationships in a matrixed environment.
• Desire to learn new concepts quickly and maintain continuous curiosity about digital commerce and consumer experience trends.
• Excellent communication skills, both written and verbal.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflect one or more current openings on our team.

Pay Ranges

Toronto, Canada: $121,000 - $169,000 CAD

Vancouver, Canada: $121,000 - $169,000 CAD