Manager, Operational Risk

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in financial services is seeking a Risk and Compliance consultant for its Global Functions Technology team in Toronto. The ideal candidate will manage operational risks and ensure policy compliance, combining industry experience with strong analytical and communication skills. This position offers a comprehensive rewards program and opportunities for professional development in a dynamic team environment.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Development coaching opportunities

Qualifications

• 3-5 years Operational Risk Management experience required.
• CRISC certification or willingness to pursue upon hire.
• Knowledge of industry standards related to Operational Risk is a must.

Responsibilities

• Support management of Operational Risks and Policy compliance.
• Function as a Risk and Compliance consultant.
• Review GFT Issues including security exemptions.

Skills

Operational Risk Management

Cyber Security

Interpersonal Skills

Communication Skills

Analytical Skills

Education

Under Graduate Degree in Computer Science/Technology Management

Tools

Tableau

MS Office

Job description

Job Summary

Job Description

What is the Opportunity?

This role supports the management of Operational Risks and Policy compliance in Global Functions Technology (GFT). This role will support the implementation and execution of the Operational Risk Policies and Standards.

What will you do?

• Function as a Risk and Compliance consultant within the GFT Operational Risk team.
• Review GFT Issues relating to security exemptions and risk acceptances for the assigned segment/pillar
• Governance of Risk Findings for IT and Business Managed Applications
• Support IT Risk Leads and Senior Managers within GFT on Risk Issues and controls within their segment to remain compliant
• Ensure quality of Operational Risk Issues, providing support as required.
• Maintain up-to-date documentation of our processes, points of contacts, job aids

What do you need to succeed?

Must-have:

• Operational Risk Management Experience 3-5 years
• CRISC Certified or willingness to pursue upon hire (obtain within 6-9 months)
• Cyber Security – knowledge of industry standards related to Operational Risk
• Excellent interpersonal skills along with highly developed communication skills both verbal and written
• Motivated, self-starter with a passion to work in a dynamic business environment
• Able to manage time effectively and communicate capacity challenges/solutions
• Under Graduate Degree or diploma computer science/technology management

Nice-to-have

• Experience working with Tableau Reporting
• Capability to manage multiple priorities across several assignments and prioritize effectively
• Analytical with strong attention to detail
• Strong MS Office skills – Word, Outlook, Excel and PowerPoint
• Creative and analytical thinker

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

#LI-Hybrid

Job Skills

Business Continuity and Disaster Recovery (BCDR), Cyber Security Management, Firewall Management, Information Security Management, IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-09

Application Deadline:

2025-07-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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