Manager of Technology Solutions

Robert's Equipment; Chesley; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits (health, dental, vision, life insurance)

RRSP/TFSA matching

Company vehicle and technology tools

Ongoing training and professional development opportunities

Job summary

Robert's Equipment in Chesley, Ontario is seeking a Manager of Technology Solutions to lead and grow the organization's technology solutions program. This role involves managing sales, supporting customer success, and collaborating with various teams to enhance service delivery.

The ideal candidate will have 5–8 years of experience in related industries, a customer-focused mindset, and the ability to explain technical concepts clearly. The position offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth.

Qualifications

• 5–8 years of experience in sales, leadership, technology support, or related industries.
• Proven ability to lead teams, manage projects, and achieve business goals.
• Strong understanding of equipment and customer-focused technology solutions.

Responsibilities

• Manage sales and support of technology-related products and solutions.
• Build strong customer relationships and deliver tailored solutions.
• Conduct system health checks and troubleshoot issues.

Skills

Strong communication

Strategic thinking

Customer-focused mindset

Multitasking and problem-solving

Tools

Microsoft 365

Telematics

Job description

Now Hiring: Manager of Technology Solutions

If you’re someone who thrives at the intersection of technology, customer success, and strategic leadership, this is your opportunity to lead innovative equipment and technology solutions in a growing, forward-thinking organization. This isn’t just a sales or support role — it’s a leadership position where you’ll help customers maximize the value of their technology investments while driving innovation across the business.

From precision systems and telematics to customer onboarding and ongoing support, you’ll play a key role in helping customers work smarter, more efficiently, and with greater confidence.

What You’ll Be Doing

You’ll lead and grow the organization’s technology solutions program — supporting customers before, during, and long after the sale. Your day-to-day will include:

• Managing the sales and support of technology-related products and solutions
• Building strong customer relationships and delivering tailored solutions
• Supporting sales teams with integrated technology opportunities
• Leading customer onboarding, training, and post-sale optimization programs
• Conducting system health checks, software updates, and seasonal readiness initiatives
• Troubleshooting hardware, software, and connectivity issues both remotely and in the field
• Monitoring telematics platforms and identifying opportunities to improve performance and uptime
• Collaborating with sales, service, parts, and marketing teams to support customer success
• Managing department planning, sales targets, inventory coordination, and operational performance
• Representing the company at trade shows, demonstrations, clinics, and customer events

What Makes You a Great Fit

• You’re a strong communicator, strategic thinker, and passionate about helping customers succeed through technology.
• 5–8 years of experience in sales, leadership, technology support, or related industries
• Strong understanding of equipment, operations, or customer-focused technology solutions
• Experience with telematics, diagnostics, software ecosystems, or connected technologies
• Proven ability to lead teams, manage projects, and achieve business goals
• Comfortable explaining technical concepts in a practical, customer-friendly way
• Highly organized with strong multitasking and problem-solving skills
• Experience with business systems, Microsoft 365, and evolving technology platforms
• Customer-focused mindset with a proactive, solutions-driven approach

Why Join Our Team?

• Competitive compensation package
• Comprehensive benefits (health, dental, vision, life insurance)
• RRSP/TFSA matching
• Company vehicle and technology tools
• Ongoing training and professional development opportunities
• Supportive team culture with real growth potential

Lead the Future of Technology Solutions

Technology continues to transform the way customers operate — and this role puts you at the center of that evolution. If you enjoy combining leadership, technical expertise, and customer relationships to create meaningful results, this is an opportunity to build something impactful while growing your career.

Ready to take the next step?

Join a company where innovation, customer success, and technology come together to drive the future forward.