Manager, IT Vendor Management Office

BC Hydro; Vancouver; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

BC Hydro is seeking a Manager for its IT Vendor Management Office to lead a team of contracts professionals in Vancouver. This role involves developing vendor strategies, managing performance, and ensuring compliance with organizational goals. Candidates should possess strong leadership and communication skills, along with substantial experience in vendor and contract management.

Benefits

15 paid vacation days

Flexible work model

Training and development courses

Qualifications

• 8–10+ years of experience in IT vendor management, with at least 3 years in a leadership role.
• Proven experience managing vendor contracts and performance metrics.
• Familiarity with IT governance frameworks (e.g., ITIL, COBIT).

Responsibilities

• Lead, mentor, and manage a team of 7 vendor and contracts professionals.
• Oversee complex contract negotiations, renewals, and compliance.
• Collaborate with IT, legal, finance, and business leaders.

Skills

Leadership

Communication

Stakeholder Management

Vendor Management

Contract Negotiation

Risk Management

Education

Bachelor’s degree in Information Technology, Business Administration, or related field

Tools

ERP tools

Contract lifecycle management tools

Job description

Join or sign in to find your next job

Join to apply for the Manager, IT Vendor Management Office role at BC Hydro

Join to apply for the Manager, IT Vendor Management Office role at BC Hydro

Hours of work: Full-time (37.5 hrs/week)

No. of positions: 1

Closing date: July 7, 2025

About the job:

Region: Lower Mainland

Flexible Work Role: Hybrid

What you’ll do

We are seeking a strategic and experienced IT Vendor and Contract Manager to lead our vendor management office and oversee a team of contracts professionals. This individual will be comfortable navigating complex vendor ecosystems and multi-vendor environments with an adept ability to build trust and influence across technical and non-technical teams. This role is responsible for developing and executing vendor strategies, ensuring optimal performance, and aligning vendor relationships with the organization’s technology and business goals.

Key Responsibilities:

* Lead, mentor, and manage a team of 7 vendor and contracts professionals.

* Set team goals, conduct performance reviews, and support professional development.

* Foster a collaborative and high-performance team culture.

Vendor Strategy & Governance:

* Develop and implement vendor management frameworks, policies, and best practices.

* Establish governance models for vendor selection, onboarding, and performance evaluation.

Contract Oversight & Negotiation:

* Oversee complex contract negotiations, renewals, and compliance.

* Ensure contracts are aligned with legal, financial, and operational standards.

Performance & Risk Management:

* Define, monitor and refresh KPIs and SLAs for all critical IT vendors.

* Oversee software license entitlements ensuring compliance and avoiding risk.

* Conduct regular vendor audits and risk assessments to ensure compliance and mitigate exposure.

Stakeholder Engagement:

* Collaborate with IT, legal, finance, and business leaders to align vendor services with organizational needs.

* Serve as the escalation point for vendor-related issues.

Budget & Cost Optimization:

* Manage vendor budgets and identify opportunities for cost savings and value creation.

* Support strategic sourcing and procurement initiatives.

* Stay current with market trends, emerging technologies, and vendor innovations.

* Evaluate new vendors and solutions to support IT transformation initiatives.

What you bring

* Bachelor’s degree in Information Technology, Business Administration, Supply Chain, or related field; or an equivalent combination of education, training and experience.

* 8–10+ years of experience in IT vendor management, with at least 3 years in a leadership role.

* Proven experience managing vendor contracts, negotiations, and performance metrics.

* Strong leadership, communication, and stakeholder management skills.

* Strong understanding of IT service delivery, application lifecycle management, and sourcing strategies.

* Familiarity with IT governance frameworks (e.g., ITIL, COBIT).

* Experience with ERP, contract lifecycle management tools, and vendor performance frameworks.

What we offer

- A minimum of 15 paid vacation days

- Flexible work model, depending on your role type

- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Preferred Certifications:

* Certified Professional in Supply Management (CPSM).

* Certified in the Governance of Enterprise IT (CGEIT).

* ITIL Foundation or Practitioner Certification.

* Shortlisted applicants will be required to complete an online leadership assessment as part of the interview process.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

Referrals increase your chances of interviewing at BC Hydro by 2x

Get notified about new Information Technology Office Manager jobs in Vancouver, British Columbia, Canada.

IT ManagerDonald's Fine Foods - Richmond January 27, 2025

Richmond, British Columbia, Canada 2 months ago

Burnaby, British Columbia, Canada 1 month ago

IT Infrastructure and Operations Manager

Manager, IT Systems and Cloud Operations

Manager of Digital and Operational Systems

Manager of Digital and Operational Systems

Senior Technical Product Manager – HR Technology

Senior Systems Manager – Salesforce CRM and Corporate Systems

Manager, Application Technology (Enterprise Content Management)

Burnaby, British Columbia, Canada 3 weeks ago

Burnaby, British Columbia, Canada 1 week ago

Maple Ridge, British Columbia, Canada 1 week ago

Manager, ServiceNow Transformation and Engagement Lead

Integrations and Development Team Leader

Manager - Dynamics 365 for Finance & Operations

Burnaby, British Columbia, Canada 4 days ago

IT Asset Management (ITAM) Lead & Business Analyst

Manager, PMO - Management Operating System

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.