Manager, IT Vendor Management Office

T-Net British Columbia; Burnaby; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading energy provider is seeking an experienced IT Vendor and Contract Manager to lead their vendor management office. This role involves overseeing a team, managing vendor relationships, and ensuring that contracts align with organizational goals. With a focus on strategy and governance, the right candidate will have strong leadership and stakeholder management skills, with an extensive background in IT vendor management. Join a company committed to clean energy and enjoy a flexible work environment with strong career development opportunities.

Benefits

15 paid vacation days

Flexible work model

Training and development courses

Qualifications

• 8-10+ years of experience in IT vendor management.
• At least 3 years in a leadership role.
• Proven experience managing vendor contracts and negotiations.

Responsibilities

• Lead, mentor, and manage a team of 7 vendor and contracts professionals.
• Oversee complex contract negotiations and compliance.
• Define and monitor KPIs and SLAs for all critical IT vendors.

Skills

Leadership

Communication

Stakeholder Management

Vendor Management

Education

Bachelor's degree in Information Technology, Business Administration, or related field

Tools

ERP

Contract Lifecycle Management Tools

Job description

Powered by water... and by people like you

Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C.

JOB DESCRIPTION

Duties:

We are seeking a strategic and experienced IT Vendor and Contract Manager to lead our vendor management office and oversee a team of contracts professionals. This individual will be comfortable navigating complex vendor ecosystems and multi-vendor environments with an adept ability to build trust and influence across technical and non-technical teams. This role is responsible for developing and executing vendor strategies, ensuring optimal performance, and aligning vendor relationships with the organization's technology and business goals.

Key Responsibilities:

* Lead, mentor, and manage a team of 7 vendor and contracts professionals.

* Set team goals, conduct performance reviews, and support professional development.

* Foster a collaborative and high-performance team culture.

Vendor Strategy & Governance:

* Develop and implement vendor management frameworks, policies, and best practices.

* Establish governance models for vendor selection, onboarding, and performance evaluation.

Contract Oversight & Negotiation:

* Oversee complex contract negotiations, renewals, and compliance.

* Ensure contracts are aligned with legal, financial, and operational standards.

Performance & Risk Management:

* Define, monitor and refresh KPIs and SLAs for all critical IT vendors.

* Oversee software license entitlements ensuring compliance and avoiding risk.

* Conduct regular vendor audits and risk assessments to ensure compliance and mitigate exposure.

Stakeholder Engagement:

* Collaborate with IT, legal, finance, and business leaders to align vendor services with organizational needs.

* Serve as the escalation point for vendor-related issues.

Budget & Cost Optimization:

* Manage vendor budgets and identify opportunities for cost savings and value creation.

* Support strategic sourcing and procurement initiatives.

* Stay current with market trends, emerging technologies, and vendor innovations.

* Evaluate new vendors and solutions to support IT transformation initiatives.

Qualifications:

* Bachelor's degree in Information Technology, Business Administration, Supply Chain, or related field; or an equivalent combination of education, training and experience.

* 8-10+ years of experience in IT vendor management, with at least 3 years in a leadership role.

* Proven experience managing vendor contracts, negotiations, and performance metrics.

* Strong leadership, communication, and stakeholder management skills.

* Strong understanding of IT service delivery, application lifecycle management, and sourcing strategies.

* Familiarity with IT governance frameworks (e.g., ITIL, COBIT).

* Experience with ERP, contract lifecycle management tools, and vendor performance frameworks.

ADDITIONAL INFORMATION

- A minimum of 15 paid vacation days

- Flexible work model, depending on your role type

- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow.

Our values guide our work. Want to join us?

We are safe.

We are here for our customers.

We are one team.

We act with integrity and respect.

We are forward thinking.

BC Hydro is an equal opportunity employer.

We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [e-mail]

Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time.

IBEW/Field - No option to work from home

Resident - Works primarily (4+ days per week) in the office.

Hybrid - May be able to work from home up to 3 days per week.

Remote - Works from home 4+ days per week

Response Information

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