Manager In Training/Assistant Manager - Charm Diamond Centres (McAllister Place)

Charm-Diamond-Centres; Saint John; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Group health and dental benefits

EFAP (Employee & Family Assistance)

Employee discount

Structured training program

Job summary

CJ Ltd in Canada is seeking a dynamic Manager in Training/Assistant Manager to lead a team in a jewelry retail environment. You will coach, train, and develop sales associates, aiming to deliver outstanding service and exceed store goals.

The role calls for leadership, strong communication, and a passion for turning customers into lasting memories. Benefits include health and dental coverage, EFAP, employee discount, and a structured training program.

Qualifications

• Leadership experience in retail management preferred.
• Exceptional customer service and communication are essential.
• Ability to lead and motivate a team to meet sales targets.
• Strong interpersonal skills and positive work culture promotion.

Responsibilities

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

Skills

Leadership

Customer service

Team leadership

Communication

Job description

A career at Crescent Gold & Diamonds is about celebrating the special moments in life.

We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.

A dynamic and passionate Manager in Training/Assistant Manager to join our team!

The ideal candidate must be passionate about developing and building great teams that deliver industry-leading customer service. A solid track record of successful sales and some retail management with a jewellery background would be considered an asset.

WHAT YOU'LL DO:

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

WHAT YOU'LL BRING:

• Previous management experience is considered an asset
• Demonstrated sales excellence
• The ability to lead and work as part of a team and promote a positive work culture
• Exceptional customer service and communication skills
• A desire to build relationships and make connections with our customers
• Positivity, integrity, and a professional appearance
• The dedication to meet performance targets in a sales-driven environment
• Flexibility to work all shifts as required, including evenings and weekends

WHAT WE OFFER:

• Competitive compensation, including a base hourly wage, plus guaranteed commissions
• Industry-leading incentives, prizes, and an annual bonus based on sales levels
• A comprehensive employee training program
• Group health and dental benefits
• Employee & Family Assistance Program (EFAP)
• Employee discount

CJ Ltd is proudly Canadian, family-owned and operated, and a Platinum member of Canada's Best Managed Companies program. With over 85 stores across the country, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender, or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.