Manager in Training - Charm Diamond Centres (Conestoga Mall)

Charm-Diamond-Centres; Southwestern Ontario; On-site; CAD 27,000 - 37,000; Full time

Benefits offered by this job

Base hourly wage with commissions

Yearly bonus based on sales levels

Employee training program

Group health and dental benefits

EFAP

Job summary

Charm Diamond Centres is seeking an Assistant Manager to lead a sales team and deliver an exceptional customer experience in a jewellery retail setting across Canada. The role emphasizes coaching, recruiting, and maintaining high service standards while meeting sales targets and budgets.

The ideal candidate has prior management experience, a proven sales record, and the ability to foster a positive team culture with flexibility for evenings and weekends.

Qualifications

• Retail management experience is a plus.
• Proven sales track record in a retail environment.

Responsibilities

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Follow security and loss prevention procedures

Skills

Leadership

Sales Excellence

Team Building

Customer Service

Relationship Building

Professional Appearance

Performance Targets

Flexibility

Job description

A career at Charm Diamond Centres is about celebrating the special moments in life.

We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.

Do you want to join us in helping Canadians celebrate life's most special moments? We're growing and looking for a dynamic and passionate AssistantManager to join our team!

The ideal candidate must be passionate about developing and building great teams that deliver industry-leading customer service. A solid track record of successful sales and some retail management with a jewellery background would be considered an asset.

WHAT YOU'LL DO:

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Understand and strive to exceed all company sales standards
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

WHAT YOU'LL BRING:

• Previous management experience is considered an asset
• Demonstrated sales excellence
• The ability to lead and work as part of a team and promote a positive work culture
• Exceptional customer service and communication skills
• A desire to build relationships and make connections with our customers
• Positivity, integrity, and a professional appearance
• The dedication to meet performance targets in a sales-driven environment
• Flexibility to work all shifts as required, including evenings and weekends

WHAT WE OFFER:

• Competitive compensation, including a base hourly wage, plus guaranteed commissions
• Industry-leading incentives, prizes, and yearly bonus based on sales levels
• A comprehensive employee training program
• Group health and dental benefits
• Employee & Family Assistance Program (EFAP)
• Employee discount

The pay range for this position is $19.50 to $27.00 per hour, based on experience. Total remuneration is based on performance and includes an hourly rate, guaranteed commissions, and a yearly bonus based on sales levels.

CJ Ltd is proudly Canadian, family-owned and operated, and a Platinum member of Canada's Best Managed Companies program. With over 85 stores across the country, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender, or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.