Manager, HR

Socket.dev; London; On-site; CAD 90,000 - 120,000; Full time

Job summary

Bayshore HealthCare is seeking a Human Resources Manager to support branch HR functions in collaboration with the National Service Centre HR Business Partner. The role includes full-cycle recruitment, onboarding, payroll and benefits support, and compliance with provincial legislation.

Ideal candidates have 3–5 years of HR experience, a recognized HR diploma or degree, and strong communication skills. Fluency in English is essential; French is a plus for Quebec locations.

Qualifications

• Minimum 3–5 years of progressive HR experience with full-cycle recruitment and performance management.
• Knowledge of Employment Standards, Human Rights, WHS and Labour laws; ability to handle sensitive information.
• Strong interpersonal skills, independent work style, and deadline-driven.8x

Responsibilities

• Handle inquiries on hiring and onboarding per Bayshore policies and processes.
• Recruit and screen field and administrative staff, arrange interviews, and conduct reference checks.
• Coordinate onboarding and information sessions; manage documentation and files.
• Deliver HR orientation items and manage benefits, payroll and compliance requests.
• Maintain employee HR records, training docs, and performance reviews.
• Support engagement activities and assist with disciplinary matters as needed.

Skills

HR policies

Recruitment

Onboarding

Employee relations

Performance management

Education

Human Resources Diploma or Degree

CHRP designation (asset)

Tools

HRIS

ATS

MS Office

Job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. We are proud to showcase our achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.

The Human Resources Manager reports to the Area Director and supports the overall HR functions within the branch setting in collaboration with the assigned National Service Centre HR Business Partner.

Primary Duties/Responsibilities

• Handle all telephone and written inquiries relating to the hiring and selection of Field employees as requested, and in keeping Bayshore National Recruitment, Selection and Onboarding policies.
• Hire and screen Field employees according to Bayshore hiring policies and procedures. Duties include, but are not limited to:
  • Arrange interview schedules
  • Interview candidates, administer and evaluate skills tests
  • Complete reference checks, and arrange for police security clearances
  • Initiate and follow through with the electronic onboarding process for successful candidates
  • Arrange Information Sessions for selected candidates and follow up with applicants not selected for employment with Bayshore Home Care Solutions.
• Recruitment and selection of Administrative and/or Supervisory employees as requested by the Area Director.
• Deliver specific HR related orientation items, (including H&S, payroll process etc.); prepare photo identification cards
• Maintain current and past electronic employee HR files such that all required documentation in present:
  • Proof of current professional registration, education certificates, security clearances, refences etc.
  • Probationary and annual performance reviews, including coaching notes and disciplinary records if applicable
  • Supervisory reports and continuing internal and/or external training documentation
  • Former employee files: ensure that final performance reviews and/or exit interviews are included.
• Coordinate or delegate and follow through with employee engagement activities for branch and field employees.
• Manage the benefits program for employees – probation, arrears and LOA reports, change forms
• Lead branch health and safety committee
• Maintains branch specific forms and policies where applicable.
• Work in collaboration with the Client Service Manager (CSM) to ensure full-time and part-time employees are working sufficient hours to meet their FT/PT or casual status.
• Provide employees with Employment Letters as requested.
• Handle all payroll and benefits-related inquiries and assist employees to complete forms.
• Handle all external requests for reference checks and verification of employment; refer difficult situations to the Area Director or immediate supervisor.
• Manage Workers Compensation claims documentation including filing reports, follow-up activities; participate in the development of modified work programs as requested.
• Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.
• Assist with discipline and counseling of employees as requested.
• Develop and participate in ongoing internal and/or external continuing education activities.
• Supports the Area Director with Office Operations.
• Supervise branch Human Resources employees, and other Administrative Personnel (if designated by the Area Director).
• Complete other tasks as required.

Education

• Minimum:Completion of a recognized Human Resources Diploma or Degree program.
• Working towards CHRP designation will be considered an asset.

Experience Requirements:3-5 years of progressive human resources experience and responsibility with emphasis in the areas of full cycle recruitment, performance management and WSIB claims management.

Other Skills and Abilities:

• Exceptional interpersonal skills with the ability to handle difficult situations in an objective, consistent format, with excellent problem solving abilities.
• Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities
• Intermediate level computer skills using MS Office applications, HRIS and ATS
• Ability to operate all standard office equipment; commitment to continued learning.
• Valid driver license and access to reliable vehicle as candidates MUST be able to support the location/branch coverage areas.
• Fluency in written and spoken English is essential and required. French fluency is a requirement for all Quebec locations.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.