Manager, HR

Bayshore HealthCare; Belleville; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a leading provider of home and community health care services as a Human Resources Manager. This role offers a dynamic opportunity to support HR functions in a collaborative environment, focusing on recruitment, employee engagement, and compliance with employment legislation. With a commitment to excellence recognized by Forbes and other accolades, the company fosters a culture of continuous improvement and professional development. If you are passionate about HR and looking to make a significant impact in a supportive team, this position is perfect for you.

Qualifications

• 3-5 years of HR experience with emphasis on recruitment and performance management.
• Completion of a recognized Human Resources Diploma or Degree program.

Responsibilities

• Handle hiring inquiries and manage recruitment processes for Field employees.
• Maintain employee HR files and manage benefits program for employees.
• Participate in quality activities and continuous improvement initiatives.

Skills

Interpersonal Skills

Problem Solving

Teamwork

Time Management

Fluency in English

Fluency in French

Education

Human Resources Diploma or Degree

CHRP designation

Tools

MS Office

HRIS

ATS

Job description

Bayshore HealthCare is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

The Human Resources Manager reports to the Area Director and supports the overall HR functions within the branch setting in collaboration with the assigned National Service Centre HR Business Partner.

Primary Duties/Responsibilities

• Handle all telephone and written inquiries relating to the hiring and selection of Field employees as requested, and in keeping with Bayshore National Recruitment, Selection and Onboarding policies.
• Hire and screen Field employees according to Bayshore recruitment and selection policies and procedures and as such:
• Arrange interview schedules
• Interview candidates, administer and evaluate skills tests
• Complete reference checks, and arrange for police security clearances
• Initiate and follow through with the electronic onboarding process for successful candidates
• Arrange Information Sessions for selected candidates and follow up with applicants not selected for employment with Bayshore Home Care Solutions.
• Assist with the recruitment and selection of Administrative and/or Supervisory employees as requested by the Area Director.
• Conduct specific HR related items of the Information Session, (including H&S, payroll process etc.); prepare photo identification cards for Field employees.
• Maintain current and past electronic employee HR files such that all required documentation is present:
• Proof of current professional registration, education certificates, security clearances, references etc.
• Probationary and annual performance reviews, including coaching notes and disciplinary records if applicable
• Supervisory reports and continuing internal and/or external training documentation
• Former employee files: ensure that final performance reviews and/or exit interviews are included.
• Coordinate or delegate and follow through with employee engagement activities for branch and field employees.
• Manage the benefits program for employees – probation, arrears and LOA reports, change forms
• Conduct and/or participate in branch committees as designated by the Area Director.
• Maintain branch specific forms and policies where applicable.
• Work in collaboration with the Client Service Manager (CSM) to ensure full-time and part-time employees are working sufficient hours to meet their FT/PT or casual status.
• Provide employees with Employment Letters as requested.
• Participate in or lead the Health and Safety Program as directed by the immediate supervisor.
• Handle all payroll and benefits-related inquiries and assist employees to complete forms.
• Handle all external requests for reference checks and verification of employment; refer difficult situations to the Area Director or immediate supervisor.
• Manage Workers Compensation claims documentation including filing reports and follow-up activities; participate in the development of modified work programs as requested.
• Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.
• Assist with discipline and counseling of employees as requested.
• Develop and participate in ongoing internal and/or external continuing education activities.
• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
• Maintain confidentiality of client and corporate information and discuss same only with appropriate Bayshore personnel.
• Support the Area Director with Office Operations.
• Supervise other branch Human Resources employees and potentially Administrative Personnel if designated by the Area Director.
• Complete other tasks as required.

Education

• Minimum: Completion of a recognized Human Resources Diploma or Degree program.
• Working towards CHRP designation will be considered an asset.

Experience Requirements:
3-5 years of progressive human resources experience and responsibility with emphasis in the areas of full cycle recruitment, performance management and WSIB claims management.

Other Skills and Abilities:

• Exceptional interpersonal skills with the ability to handle difficult situations in an objective, consistent format, with excellent problem solving abilities.
• Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities.
• Intermediate level computer skills using MS Office applications, HRIS and ATS.
• Ability to operate all standard office equipment; commitment to continued learning.
• Valid driver license and access to reliable vehicle as candidates MUST be able to support the location/branch coverage areas.
• Fluency in written and spoken English is essential and required. French fluency is a requirement for all Quebec locations.