Manager, Guest Safety and Parking - Year-Round - Full-Time

Schweitzer; The Blue Mountains; On-site; CAD 74,000 - 90,000; Full time

Benefits offered by this job

Complimentary access to amenities

Meal discounts at resort restaurants

Retail discounts at Blue Mountain

Wellness resources and therapy access

Summer employee events

Job summary

Schweitzer in Blue Mountains, Ontario, is seeking a Manager, Guest Safety and Parking to lead day-to-day safety and parking operations year-round. You will supervise frontline Security and Parking teams, ensure guest and employee safety, and coordinate with emergency services to maintain a safe resort environment.

The role requires 5+ years in safety/security or emergency management, a valid Ontario Security Guard license, a Driver’s license, and First Aid/CPR/AED certification.

Qualifications

• 5+ years of progressive experience in safety, security, or emergency management.
• Ontario Security Guard License.
• Ontario Driver License.
• First Aid/CPR/AED certified training.
• Experience working cross-functionally with internal and external stakeholders.

Responsibilities

• Lead day-to-day guest safety, security, and parking operations across the resort.
• Recruit, train, and supervise frontline Security and Parking teams.
• Ensure regulatory compliance and incident investigations with proper documentation.
• Coordinate with police, fire, EMS and other partners as needed.
• De-escalate incidents and maintain a safe, welcoming environment for guests and employees.

Skills

Safety leadership

Incident response

Emergency management

Regulatory compliance

Cross-functional collaboration

Job description

## Manager, Guest Safety and Parking - Year-Round - Full-TimeApply: Blue Mountains, ON: Full time: Posted 2 Days Ago: JR136177Year Round**WHAT’S IN IT FOR ME?*** Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.* Save on meals across resort restaurants and cafés, including Starbucks.* Receive exclusive discounts at all Blue Mountain-owned retail stores.* Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.* Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. **Salary range from $73,500 to $90,000****Full-Time, Year-Round with Health and Dental Benefits*** Evenings, Nights and Weekends required**WHAT WILL I BE DOING?**The Guest Safety & Parking Manager is responsible for leading the day-to-day delivery of resort safety and parking operations, ensuring a safe, welcoming, and well-managed environment for guests and employees. Reporting to the Director, Emergency Services, this role provides leadership to frontline teams, oversees incident response and emergency preparedness, ensures regulatory compliance, and drives continuous improvement in guest safety, parking operations, and overall resort experience.* Overseeing the daily delivery of guest safety, parking, and public-facing operations, ensuring a safe, welcoming, and well-managed environment for guests and employees across the resort* Recruiting, training, scheduling, and leading frontline Security and Parking teams, fostering a service-oriented culture while ensuring accountability, professionalism, policy compliance, and effective conflict resolution.* Maintaining a visible presence throughout the resort, proactively assisting guests, addressing concerns, enforcing resort policies, and confidently de-escalating challenging situations when required.* Leading incident response, investigations, and documentation processes while supporting emergency preparedness initiatives and ensuring appropriate communication, follow-up, and corrective actions.* Maintaining compliance with applicable legislation, regulations, and resort policies while developing effective working relationships with police, fire, EMS, and other community partners.* Overseeing parking capacity, traffic flow, revenue controls, equipment, and service standards while identifying opportunities to improve safety, operational efficiency, guest satisfaction, and supporting departmental strategic objectives. **WHAT DO WE NEED FROM YOU?*** 5+ years of progressive experience in safety, security, or emergency management, ideally within a guest-centric environment such as hospitality, entertainment, or attractions.* Must have a valid Ontario Security Guard License.* Must have a valid Ontario Driver License.* Must have First Aid/CPR/AED certified training* Experience working cross-functionally and collaboratively with internal and external stakeholders, including first responders and local authorities. *\\*This job is posted to fill a current vacancy*