Manager, Franchise Performance, TH, Canada West

2105 The TDL Group Corp./ Groupe TDL Corporation; Toronto; On-site; CAD 95,000 - 130,000; Full time

Benefits offered by this job

Pension matching

Hybrid health benefits

Short- and long-term disability

Paid parental leave

Telehealth

Job summary

Restaurant Brands International Inc. is seeking a Manager, Franchise Performance to support the North Bay, Timmins, Sudbury and Sault Ste. Marie regions. You will partner with Owners and Managers to improve restaurant financial and operating results across multiple brands.

The role requires 3+ years of P&L experience, a university degree, and strong communication and relationship-building skills. Travel within the region (evenings/weekends) and a valid driver’s license are expected.

Qualifications

• 3+ years of operational experience with P&L responsibility
• University degree in business, hospitality or related field
• Strong business and financial acumen and development capabilities
• Ability to establish and build effective relationships with Owners and Managers
• Ability to analyze information, identify issues and use good judgment
• Ability to communicate clearly with diverse audiences
• Willingness to travel within the region and occasional evenings/weekends
• Valid driver's license and driving record within provincial guidelines

Responsibilities

• Act as a business consultant and coach to Owners and Managers on restaurant performance
• Review operating reports and audits to identify solutions with Owners and Managers
• Analyze financial and operational performance and develop improvement plans
• Conduct regular financial reviews (P&L, Balance Sheet) with Owners and Managers
• Support new initiatives to drive sales growth across brands
• Be a Tim Hortons Brand/Business Ambassador at all times

Skills

P&L ownership

Financial acumen

Relationship building

Communication

Travel willingness

Education

University degree in business or hospitality

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Restaurant Brands International is looking for a Manager, Franchise Performance to join our team to support the North Bay, Timmins, Sudbury, & Sault Ste. Marie regions. Reporting to the Area Franchise Lead, the Manager, Franchise Performance (MFP) is a key partner and consultant for our Restaurants. The MFP reviews and analyzes Restaurant operating, financial, and business information and works collaboratively with Owners and Managers to improve overall results in these areas while ensuring Restaurants meet business and operating standards and guidelines. The MFP is the primary communication link between TDL and the Restaurant Owners and Managers within his/her district.

Roles and Responsibilities:

• Acts as a business consultant and coach to Owners and Managers on all aspects of their restaurants (business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty)
• Reviews all Restaurant Operating reports and audits, analyzes the information and determines appropriate solutions in collaboration with Owners and Managers.
• Reviews Restaurants’ financial, business and operating performance, finds opportunities to improve performance, and works collaboratively with Owners and Managers to develop solutions to strengthen performance.
• Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers.
• Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements, marketing and promotional programs and openings and renovations) are well implemented in order to support sales growth.
• Is a Tim Hortons Brand/Business Ambassador at all time.

Required Qualifications and Skills:

• 3+ years’ operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business
• University degree in business, hospitality or a related field
• Strong business and financial acumen and business development capabilities
• Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals
• Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues
• Ability to communicate clearly and effectively in different forms and with different audiences
• Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends
• Valid driver's license and driving record within provincial guidelines.

Benefits:

• Pension matching
• Hybrid Health benefits (medical, dental)
• Short- and long-term disability
• Comprehensive global paid parental leave
• Telehealth
• Employee Assistance Program
• Discounted Gym Memberships

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.

RBI's policy applies to all terms and conditions of employment.

Accommodation is available for applicants with disabilities upon request.

Looking for high impact work in a fast paced and ever changing environment? Then you have come to the right place. RBI is consistently looking for individuals with a passion to learn and desire to make change.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.