Manager, EMP Operations

New Brunswick Extra-Mural Program; île-de-Lamèque; On-site; CAD 85,000 - 110,000; Full time

Job summary

New Brunswick Extra-Mural Program is seeking a Manager, Extra-Mural Program to lead the interdisciplinary team in delivering community-based care in alignment with EMP philosophies and policies. You will promote EMP, serve as a liaison with community agencies, and provide senior leadership to ensure high-quality patient care across the region.

The role requires regular office hours (Mon-Fri), English and French language competence, and a commitment to advancing EMP in collaboration with partners

Qualifications

• Bachelor’s degree in health care EMP discipline.
• Active and in good standing with your professional licensure association.
• Three to five years of management experience in the health care field.
• Minimum of five years of progressive experience in a community setting.
• Experience in a geographically dispersed, complex, multi program/service environment including a multi‑unionized environment.
• Translate knowledge to professionals to better support patients.
• Foster an environment that supports interdisciplinary practice and collaborative environments with community partners.
• Conduct real‑time assessments monitoring care provisions and clinical outcome measures and indicators.
• Have the ability to exercise independent judgment and can problem solve with discretion.
• Commitment to providing stellar levels of customer/patient service and have a passion for growth within EM/ANB Inc.;
• Possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others;
• Are skilled in leading and developing staff;
• Use a positive and creative approach to problem solving;
• Possess outstanding communication, negotiating, and dispute resolution skills;
• Possess a valid driver’s license in New Brunswick (or equivalent) and proof of an excellent driving record;
• Excellent work performance and attendance at work; and
• Have working knowledge of standard business computer programs (ie. Microsoft Office Suite).

Responsibilities

• Mentoring and leading staff to achieve optimal patient care outcomes;
• Developing and maintaining staff work schedules and shift assignments;
• Implementing and/or monitoring policies and procedures;
• Monitoring productivity and providing day‑to‑day oversight and support;
• Identifying and addressing day‑to‑day operational issues;
• Gathering and analyzing data and preparing reports; and
• Development, implementation and support of new initiatives.

Skills

Leadership

Staff mentoring

Communication

Dispute resolution

Problem solving

Interdisciplinary collaboration

Data analysis

Customer service

Education

Bachelor’s degree in health care EMP discipline

Tools

Microsoft Office Suite

Job description

STATUS

Full Time Permanent

FULL TIME EQUIVALENT

1.0

HOURS OF WORK

Regular office hours (Monday-Friday)

ANTICIPATED START DATE

October 26, 2026

ANTICIPATED END DATE

Not Applicable

SALARY RANGE

Non-Bargaining (Pay Band 6)

LANGUAGE REQUIREMENT

Written and spoken competence in English and French is required.

CLOSING DATE

October 14, 2026

JOB SUMMARY

As the Manager, Extra-Mural Program, you will promote EMP and provide leadership to the interdisciplinary team in the support of patients within the community in accordance with the philosophy, objectives and policies of the Extra-Mural Program. You will also serve an important role as a liaison with various community agencies.

KEY RESPONSIBILITIES

• Mentoring and leading staff to achieve optimal patient care outcomes;
• Developing and maintaining staff work schedules and shift assignments;
• Implementing and/or monitoring policies and procedures;
• Monitoring productivity and providing day‑to‑day oversight and support;
• Identifying and addressing day‑to‑day operational issues;
• Gathering and analyzing data and preparing reports; and
• Development, implementation and support of new initiatives.

REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS

• Have completed a bachelor’s degree in the health care EMP discipline;
• Are an active and member in good standing of your professional licensure association;
• Possess three to five years of management experience in the health care field;
• A minimum of five years of progressive experience in a community setting;
• Can demonstrate experience in a geographically dispersed, complex, multi program/service environment including a multi‑unionized environment;
• Translate knowledge to professionals to better support patients;
• Foster an environment that supports interdisciplinary practice and collaborative environments with community partners;
• Conduct real‑time assessments monitoring care provisions and clinical outcome measures and indicators;
• Have the ability to exercise independent judgment and can problem solve with discretion;
• Are committed to providing stellar levels of customer/patient service and have a passion for growth within EM/ANB Inc.;
• Possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others;
• Are skilled in leading and developing staff;
• Use a positive and creative approach to problem solving;
• Possess outstanding communication, negotiating, and dispute resolution skills;
• Possess a valid driver’s license in New Brunswick (or equivalent) and proof of an excellent driving record;
• Excellent work performance and attendance at work; and
• Have working knowledge of standard business computer programs (ie. Microsoft Office Suite).

Note: For any positions in the St. Stephen EMP unit, a valid Canadian passport or Nexus card will be required.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

EM/ANB Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.