Extra-Mural Administrative Support

New Brunswick Extra-Mural Program; Fredericton; Hybrid; CAD 42,000 - 56,000; Full time

Job summary

The New Brunswick Extra-Mural Program (EMP) in Fredericton seeks an experienced Administrative Support to provide essential unit support. The role covers receptionist duties, chart management, and referrals, contributing to efficient patient flow and office operations.

Responsibilities include processing referrals, admissions, payroll data entry, document creation, inventory management, and coordinating travel.

Qualifications

• High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology/transcription courses
• One year of previous work experience is required
• Demonstrated proficiency, all of the following areas: Microsoft Office, Typing, Medical Terminology, Data Entry
• Submit a valid and clean criminal record check
• Ability to work efficiently as a member of the team and possess strong interpersonal skills, good judgment and decision making skills
• Able to work all shifts as assigned, maintaining a good attendance record
• A high regard for confidentiality.

Responsibilities

• Performs receptionist duties such as answering telephone, greeting visitors, taking and relaying messages; screens callers, identifies problem and forwards to appropriate staff; provides information as required.
• Processes referral requests; enters physicians’ orders.
• Admits, transfers, registers, and discharges patients.
• Assembles, disassembles and maintains charts; files reports.
• Coordinates vehicle fleet maintenance such as repairs, cleaning, and annual inspection.
• Ensures vehicles are assigned to employees; maintains all related vehicle documentation.
• Creates and types documents such as reports, letters, forms, tables.
• Performs general office duties such as photocopying, faxing, filing, processing mail.
• Maintains the inventory of office, equipment and medical supplies.
• Compiles statistics and produces reports such as admissions, daily visits, discharges, travel, and education.
• Enters payroll information, maintains employee timesheets and arranges for the replacement of short notice absences such as vacation, sick, holidays.
• Verifies codes and submits invoices for payment.
• Maintains petty cash account.
• Schedules meetings; records, types and distributes minutes.
• Arranges travel and submits expense forms.
• Updates policy and procedure manuals.
• Ensures sharp containers are properly secured and forwards to appropriate location.
• Maintains inventory of medical equipment, labels new equipment, and ensures equipment is cleaned and maintained; performs follow-up with suppliers such as Red Cross

Job description

Competition # EM26348, Full Time Permanent, Fredericton

0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements.

ANTICIPATED START DATE

As soon as possible

ANTICIPATED END DATE

Not applicable

SALARY RANGE

As per collective agreement

LANGUAGE REQUIREMENT

Written and spoken competence in English is required.

CLOSING DATE

October 14, 2026

Imagine a career where, at the end of every day, you know you've made a positive difference in the lives of people who need your help.

The New Brunswick Extra-Mural Program (EMP), often known as the “hospital without walls,” has operated under the simple philosophy of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.

As part of EMP, your role is vital in our province's overall health. Join an integrated, multi-disciplinary team of health care professionals, dedicated to providing New Brunswickers with outstanding, highly coordinated primary health care.

JOB SUMMARY

The Extra-Mural Administrative Support will provide administrative support services to the EMP Unit.

Duties include but are not limited to:

KEY RESPONSIBILITIES

Registration/Admission Duties

• Performs receptionist duties such as answering telephone, greeting visitors, taking and relaying messages; screens callers, identifies problem and forwards to appropriate staff; provides information as required.
• Processes referral requests; enters physicians’ orders.
• Admits, transfers, registers, and discharges patients.
• Assembles, disassembles and maintains charts; files reports.

Fleet Maintenance Duties

• Coordinates vehicle fleet maintenance such as repairs, cleaning, and annual inspection.
• Ensures vehicles are assigned to employees; maintains all related vehicle documentation.

Administrative Support Duties

• Creates and types documents such as reports, letters, forms, tables.
• Performs general office duties such as photocopying, faxing, filing, processing mail.
• Maintains the inventory of office, equipment and medical supplies.
• Compiles statistics and produces reports such as admissions, daily visits, discharges, travel, and education.
• Enters payroll information, maintains employee timesheets and arranges for the replacement of short notice absences such as vacation, sick, holidays.
• Verifies codes and submits invoices for payment.
• Maintains petty cash account.
• Schedules meetings; records, types and distributes minutes.
• Arranges travel and submits expense forms.
• Updates policy and procedure manuals.
• Ensures sharp containers are properly secured and forwards to appropriate location.
• Maintains inventory of medical equipment, labels new equipment, and ensures equipment is cleaned and maintained; performs follow-up with suppliers such as Red Cross

REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS

• High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology/transcription courses;
• One year of previous work experience is required;
• Demonstrated proficiency, all of the following areas: Microsoft Office, Typing, Medical Terminology, Data Entry
• Submit a valid and clean criminal record check;
• Ability to work efficiently as a member of the team and possess strong interpersonal skills, good judgment and decision making skills;
• Able to work all shifts as assigned, maintaining a good attendance record;
• A high regard for confidentiality..

Note: For any positions in the St. Stephen EMP unit, a valid Canadian passport or Nexus card will be required.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

EM/ANB Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.