Manager, Emergency

Guelph General Hospital; Guelph; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Professional development program

Health and dental benefits

Disability coverage

HOOPP pension with employer matching

Job summary

Guelph General Hospital is seeking a Nursing Manager for the Emergency Department. The role leads daily ED operations, guiding clinical staff to deliver high-quality, patient-centered care in line with the hospital's mission and values. Collaboration with the Director ensures initiatives align with strategic goals.

The position emphasizes professional practice development, evidence-based care, and a strong focus on patient safety and staff well-being within a supportive, fast-paced environment.

Qualifications

• Registered Nurse with current registration with the College of Nurses of Ontario.
• BScN required; Master’s degree in a health-related field preferred.
• Minimum of 5 years of clinical experience.
• 2 years formal management experience.
• Lean process improvement methodologies experience.
• Demonstrated leadership in patient and staff safety.
• Strong interpersonal and coaching skills.
• Ability to lead in stressful, complex clinical settings.

Responsibilities

• Facilitate day-to-day operations for patient care in the Emergency Department.
• Provide direction to unit personnel to deliver high-quality, safe, evidence-based care.
• Collaborate with the Director to align with departmental and organizational goals.
• Lead and mentor staff to implement evidence-based practices.

Skills

Leadership

Lean methodologies

Communication

Team building

Clinical knowledge

Patient safety

Decision making

Change management

Education

BScN

Master’s in health field (preferred)

Tools

Lean tools

Job description

Current Shifts: Primarily Days - 8hrs

At Guelph General Hospital, we are committed to our Mission ofproviding exemplary and equitable care for and with our community.

Everything we do is grounded in our values of being compassionate, inclusive, respectful, collaborative, and inspired. If you are seeking meaningful work in an organization where your contributions truly matter to patients, colleagues, and the broader community, you have come to the right place.

Position Summary:

The Manager is responsible for facilitating day to day operations for patient care related activities within the Emergency Department at GGH. They daily direction to all unit personnel to provide high quality, safe, evidence-based care in partnership with the patient and families and in keeping with the vision, mission and values of GGH. In collaboration with the Director, they implement initiatives that align with departmental and strategic goals and objectives of the organization.

The Manager, in collaboration with the Director, ensures they provide an environment that supports and advances professional practice and leads clinical staff in implementing evidence-based practices that are sensitive to limited resources within a patient centred care philosophy. They serve as role model for professional and organizational core competencies and support quality patient-care outcomes.

In this role, you will:

• Have ongoing opportunities to learn and grow through a generous professional development program, including our education assistance fund and in-house learning initiatives
• Have access to a comprehensive total rewards package, including competitive compensation, health and dental benefits, short- and long-term disability coverage, and membership in the Healthcare of Ontario Pension Plan (HOOPP), with employer contributions matched at 126%.
• Be part of an organization that is deeply committed to the well being, safety, and psychological health of its workforce
• Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through meaningful action
• Collaborate with a team of highly skilled and dedicated healthcare professionals united by a shared purpose

Located in the heart of Southwestern Ontario, Guelph, known as “The Royal City,” offers an exceptional quality of life for healthcare professionals and their families.

• Expansive trails, rivers, and green spaces that support an active, outdoor lifestyle year-round
• A vibrant arts, culture, and music scene with nationally and internationally recognized events
• One of Ontario’s strongest and fastest growing economies
• Excellent education options, including both a university and college
• A welcoming, inclusive community with diverse cultures and centres of faith

Qualifications, Experience, Skills and Abilities:

• Registered Nurse with current registration with the College of Nurses of Ontario
• BScN required, Master’s degree in a health related field preferred
• Membership in relevant professional organization(s)
• Minimum of 5 years of relevant clinical experience.
• Demonstrated leadership skills and responsibilities, with 2 years formal management experience
• Experience with guiding staff experiencing performance and/or attendance problems
• Experience with Lean process improvement methodologies
• Demonstrated leadership skills and responsibilities.
• Demonstrate leadership with respect to enhancing patient and staff safety.
• Experience with Lean process improvement methodologies.
• Demonstrated excellence interpersonal communication, coaching, mentoring and team building skills.
• Demonstrated ability to facilitate positive interactions among all members of the health care team.
• Proven analytical, problem solving and critical thinking skills.
• Strong patient focused philosophy to support patient experience and patient satisfaction.
• Strong change management skills, and demonstrated success in facilitating department level change initiatives.
• Demonstrated ability to make sound and effective decisions.
• Demonstrated commitment to continuous professional development.
• Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.
• Ability to analyse research and implement evidence-based practice into Policy and Procedure development and clinical practice.
• Demonstrated knowledge of program planning, implementation and evaluation.
• Demonstrated skills in building collaborative relationships.
• Demonstrated ability to execute strategies to maintain a balanced financial position.
• Experience with conflict resolution
• Demonstrates knowledge in clinical practice in the care of Emergency department patients throughout the life span; including, patients with mental health and addictions, trauma, stroke and cardiac conditions and the care of complex medicine patients.
• Demonstrated knowledge of patient flow and bed allocation processes, including working knowledge of infection control guidelines as they pertain to patient flow decision making.

Ready to Make a Difference?

If you are looking for an exciting opportunity where you will be supported, empowered, and valued, we encourage you to apply and explore how your career can grow at Guelph General Hospital.

This job posting is for a vacancy currently available. The hiring process can include the use of AI-enabled systems for administrative and candidate management purposes.

Guelph General Hospital is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, and 2SLGBTQ+ individuals. We are committed to providing a respectful, safe, and supportive environment for all employees, free from discrimination and harassment.