Manager, DevOps

Linuxassociation; Markham; On-site; CAD 120,000 - 150,000; Full time

Job summary

Michael Page in Markham, Ontario, is seeking a Manager of DevOps to lead the Application Support and DevOps teams, ensuring stability, availability, and continuous improvement of digital applications, travel systems, MuleSoft integrations, and ERS platforms.

You will own production readiness, incident and problem management, release governance, and CI/CD pipelines, while driving automation, monitoring, and collaboration with development, security, and business units to deliver scalable solutions.

Qualifications

• 10+ years in Application Support, IT Operations or DevOps.
• 5+ years of people leadership experience.
• Experience with MuleSoft, APIs and enterprise integrations.

Responsibilities

• Lead and manage the application support and DevOps teams for stability and performance.
• Oversee incident management, problem management and production stability.
• Own availability, SLAs, KPIs, and major incident response.
• Oversee release management, deployment processes and CI/CD pipelines.
• Drive automation, monitoring and continuous improvement initiatives.

Skills

DevOps leadership

CI/CD pipelines

Cloud platforms

OpenShift

Jenkins

Automation

Monitoring

Incident management

MuleSoft integrations

APIs & enterprise integrations

Linux/Windows

Tools

OpenShift

Jenkins

CI/CD tooling

Job description

# Manager, DevOpsMichael Page · Markham, Ontario, CABack to resultsManager, DevOpsMichael PageMarkham, Ontario, CA Posted October 16, 2026 Via LinkedIn### Full Job DescriptionLead the Application Support and DevOps function responsible for the stability, availability, and continuous improvement of digital applications, travel systems, MuleSoft integrations, and ERS platforms. This role combines people leadership, operational excellence, incident management, automation, and cross-functional collaboration to deliver reliable and scalable technology services.Client DetailsA leading Canadian company in the insurance industry.Description• Lead and manage the application support and DevOps teams to ensure optimal performance and service delivery.• Manage day-to-day support operations, incident management, problem management, and production stability.• Own application availability, service levels, operational KPIs, and major incident response.• Oversee release management, deployment processes, CI/CD pipelines, and environment management.• Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency.• Manage vendor relationships, support contracts, escalations, upgrades, and patches.• Ensure production readiness, disaster recovery planning, and operational compliance with security standards.• Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.QualificationsQualifications:• 10+ years of experience in Application Support, IT Operations, or DevOps• 5+ years of people leadership experience• Experience supporting customer-facing digital applications and enterprise systems• Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation• Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations• Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL)• Strong DevOps exp with focus on CI/CD pipelines, Openshift and JenkinsProfileThe successful candidate will bring more than 10 years of experience in Application Support, IT Operations, or DevOps, along with a proven track record of leading and developing technical teams. They will possess strong expertise in ITIL processes, production support, incident and problem management, release management, and operational governance. Technically, they will have hands-on experience with cloud platforms, enterprise integrations, CI/CD pipelines, monitoring tools, databases, and customer-facing applications. The ideal candidate will demonstrate strong leadership, vendor management, and stakeholder engagement skills while effectively partnering with development, infrastructure, cybersecurity, and business teams. They will be a proactive, results-oriented professional who excels at driving automation, continuous improvement, operational stability, and service excellence in complex enterprise environments.Job Offer• Opportunity to lead and develop a high-performing Application Support and DevOps team.• Significant ownership of business-critical digital platforms, integrations, and operational performance.• Broad exposure to cloud technologies, enterprise applications, CI/CD pipelines, and automation initiatives.• High visibility through collaboration with business stakeholders, vendors, cybersecurity, infrastructure, and development teams.• Ability to drive continuous improvement, operational excellence, and long-term technology reliability across key enterprise systems.If this role aligns with your experience, we encourage you to apply.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants