IT Director, Application Development & Support

Michael Page (Canada); Markham; On-site; CAD 140,000 - 180,000; Full time

Job summary

MPI in the Greater Toronto Area seeks an IT Director, Application Development & Support to own delivery of digital, mobile, enterprise, and customer-facing technology solutions. You will lead application development, quality engineering, integrations, and operations teams.

The successful candidate has 12+ years in IT, 5+ years leading managers, strong cloud-native experience (OpenShift/Kubernetes), and hands-on work with React, Java/Spring Boot, REST APIs, and CI/CD.

Qualifications

• 12+ years of progressive IT experience in application development, delivery, and support.
• 5+ years leading managers and multidisciplinary technology teams.
• Experience managing enterprise application portfolios and customer-facing digital platforms.
• Strong expertise in cloud-native architectures, OpenShift, and Kubernetes.
• Experience with React, Next.js, Java, Spring Boot, REST APIs, Microservices, and BFF architecture.
• Strong background in DevOps, CI/CD, observability, and automated testing.
• Experience managing technology budgets, vendors, and large-scale transformation programs.
• Experience supporting business-critical 24x7 environments.
• PMP, ITIL, SAFe/Agile, Azure, AWS, GCP, TOGAF, or CISSP certifications are assets.

Responsibilities

• Own delivery of digital, mobile, enterprise, membership, travel, and roadside technology solutions.
• Lead application development, quality engineering, integrations, support, and operational teams.
• Drive Agile, DevOps, CI/CD, release management, and software delivery excellence.
• Oversee application support, service management, major incident response, and operational performance.
• Lead cloud modernization, technical debt reduction, and digital transformation initiatives.
• Provide strategic oversight of APIs, integrations, middleware, and enterprise platforms.
• Partner with business, product, architecture, infrastructure, security, and data teams to deliver technology roadmaps.
• Build, mentor, and develop high-performing technology leaders and teams.
• Manage technology budgets, vendor relationships, and portfolio investments.
• Ensure security, governance, compliance, reliability, and scalability across application platforms.

Skills

Leadership experience

Cloud-native architectures

OpenShift

Kubernetes

DevOps

CI/CD

APIs & Integrations

Strategic planning

Budget management

Vendor management

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

OpenShift

Kubernetes

React

Next.js

Java

Spring Boot

REST APIs

Microservices

BFF architecture

Azure

AWS

GCP

Job description

About Our Client

Our client operates in the insurance industry and is based in the Greater Toronto Area.

Job Description

Responsibilities

• Own delivery of digital, mobile, enterprise, membership, travel, and roadside technology solutions.
• Lead application development, quality engineering, integrations, support, and operational teams.
• Drive Agile, DevOps, CI/CD, release management, and software delivery excellence.
• Oversee application support, service management, major incident response, and operational performance.
• Lead cloud modernization, technical debt reduction, and digital transformation initiatives.
• Provide strategic oversight of APIs, integrations, middleware, and enterprise platforms.
• Partner with business, product, architecture, infrastructure, security, and data teams to deliver technology roadmaps.
• Build, mentor, and develop high-performing technology leaders and teams.
• Manage technology budgets, vendor relationships, and portfolio investments.
• Ensure security, governance, compliance, reliability, and scalability across application platforms.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 12+ years of progressive IT experience in application development, delivery, and support.
• 5+ years leading managers and multidisciplinary technology teams.
• Experience managing enterprise application portfolios and customer-facing digital platforms.
• Strong expertise in cloud-native architectures, OpenShift, and Kubernetes.
• Experience with React, Next.js, Java, Spring Boot, REST APIs, Microservices, and BFF architecture.
• Strong background in DevOps, CI/CD, observability, and automated testing.
• Experience managing technology budgets, vendors, and large-scale transformation programs.
• Experience supporting business-critical 24x7 environments.
• PMP, ITIL, SAFe/Agile, Azure, AWS, GCP, TOGAF, or CISSP certifications are considered assets.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

A successful 'IT Director, Application Development & Support' should have:

• 12+ years of progressive IT experience in application development, delivery, and support.
• 5+ years of leadership experience managing managers and multi-disciplinary technology teams.
• Proven experience leading enterprise application portfolios.
• Experience managing digital platforms, mobile applications, APIs, integrations, and customer-facing solutions.
• Strong experience with cloud-native and container platforms such as OpenShift and Kubernetes.
• Experience leading application development and application support functions.
• Ability to set priorities across application delivery, incidents, defects, and service requests.
• Experience working with business teams to define application requirements and delivery plans.
• Strong understanding of application releases, change delivery, and service continuity.
• Ability to review application performance and identify practical improvements.
• Clear communication skills for providing updates on delivery progress and service issues.

What's on Offer

• Permanent position.
• Salary range of $140000 to $180000 CAD.

This role may use AI-assisted tools to support initial screening. All assessments and decisions are made by a human reviewer.