Manager, Community Development and Stakeholder Relations-EN

Canadian Forces Morale and Welfare Services; Ottawa; Hybrid; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Flexible work options

Defined benefit pension

LinkedIn Learning

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) is seeking a Community Development and Stakeholder Relations Manager to create employment connections and career development opportunities for military spouses/partners as they navigate military life.

You will lead national employer partnerships, run virtual and in-person training and hiring events, and empower civilian careers for military families across Canada. Strong communication, collaboration, and data-driven improvements are essential.

Qualifications

• College diploma or certificate in Business Administration, Marketing, Communication or related field and several years of stakeholder management experience.
• Experience in event planning, project management, marketing and business communication.
• Experience liaising with executives and delivering presentations.

Responsibilities

• Build and maintain a network of national employers and stakeholders.
• Lead virtual and in-person training and hiring events.
• Develop communications and presentations tailored to diverse audiences.
• Drive continuous improvement by enhancing digital platforms and backend processes.

Skills

Client focus

Organizational knowledge

Communication

Innovation

Teamwork

Leadership

Education

College diploma or certificate in Business Administration, Marketing, Communication or related field

Job description

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

Under the direction of an Employment and Entrepreneurship Programs Manager, the Community Development and Stakeholder Relations Manager will play an important role in creating employment connections and career development opportunities for Canadian military spouses/partners as they navigate the pressures of military life.

As part of the Military Family Services team, you will build and maintain business relationships supporting a network of national employers while leading virtual and in-person training and hiring events aimed at building professional connections and empowering careers for civilian military spouses/partners. You are a strong communicator, both in speaking and writing, and you will prepare and deliver presentations and other communications tailored to audiences. You will collaborate closely with colleagues and community partners, stay informed with emerging labour market trends and be responsive to stakeholders and clients alike.

You also lead continuous improvement initiatives, including enhancing digital platforms, streamlining backend processes, and collecting and using evaluation data to improve efficiency and client experience. Your work will inform broader system improvements, highlight emerging needs, and contribute to strategic outcomes that enhance the resilience of military families.

Qualifications Needed

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Marketing, Communication or a related field AND several years of experience in stakeholder management, event planning, project management, marketing and business communication

Experience

• In program management and development
• In generating and managing a network of community stakeholders
• In researching economic and labour market trends and opportunities
• In researching, drafting, interpreting, and editing policies and procedures
• In liaising with corporate executives
• In creating and conducting presentations and workshops
• In planning and delivering national and regional events
• In writing reports, briefing notes and other communications
• In developing strategic plans and outcome measurement
• In preparing agreements
• In creating marketing plans

Competencies, Skills And Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Language Requirements

• English or French Essential, Bilingual (English and French) an asset
• Reading: Advanced
• Writing: Functional
• Oral: Advanced

Benefits Available

• Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
• Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
• Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
• Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

• This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.
• Interviews will be conducted in person.
• Required to occasionally work evenings and weekends to support events.
• Occasional travel may be required.
• As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.
• This is a temporary position with an anticipated start date of September 21, 2026 and end date of March 30, 2029.

START DATE

September 21, 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario