Manager, Clinical Education & Professional Practice

Canadian Mental Health Association, Ottawa Branch; Ottawa; On-site; CAD 98,000 - 119,000; Full time

Benefits offered by this job

Health benefits

Paid time off

HOOPP pension plan

Professional development opportunities

Job summary

The Manager, Clinical Education & Professional Practice at CMHA Ottawa leads organization-wide learning and professional practice initiatives to strengthen workforce capability and advance evidence-informed care.

Reporting to the Director of Specialized Services & Education, the role collaborates across programs to promote high-quality client care, onboarding, competency development and knowledge mobilization.

Qualifications

• Master's degree in health, social services, education, or related field.
• 5+ years of progressive leadership and clinical education experience.
• 3+ years in staff education, professional practice, or quality improvement.
• Legal ability to work in Canada and ability to obtain a Vulnerable Sector Check.

Responsibilities

• Lead organization-wide learning and professional practice initiatives.
• Collaborate with program leaders and People & Culture to promote excellence.
• Support onboarding, competency development, and knowledge mobilization.
• Shape professional practice and workforce development across CMHA Ottawa.

Skills

Leadership

Clinical education

Staff education

Quality improvement

Workforce development

Education

Master's degree in health, social services, education or related field

Registration with a relevant regulatory body (where applicable)

Job description

The Canadian Mental Health Association-Ottawa Branch (CMHA Ottawa) is an independent, community-based non-profit organization supporting individuals in the Ottawa area with severe and persistent mental illness and/or substance use disorder, many of whom are experiencing chronic homelessness or are vulnerably housed. We are dedicated to promoting good mental health, developing and implementing sustainable support systems and services, and encouraging public action to strengthen community mental health services and related policies and legislation.

Type of Position: Temporary Full Time

Length of Term: Expected 1 year, with the possibility of extension

Hours of Work: 35 hours per week, Monday to Friday 8:30 am - 4:30 pm

Pay Rate: $97,704 to $118,868 per annum

Please note this is a union exempt role.

POSITION DESCRIPTION:

Reporting to the Director of Specialized Services & Education, the Manager, Clinical Education & Professional Practice supports organization-wide leadership for clinical education, professional practice, workforce development, onboarding, competency development, knowledge mobilization, and clinical documentation excellence across CMHA Ottawa.

This role leads the development and implementation of organization-wide learning and professional practice initiatives that strengthen workforce capability, advance evidence-informed care, and promote excellence in mental health and addictions services. As a key organizational leader, the Manager collaborates with program leaders, People & Culture, Quality & Privacy, and operational teams to build a culture of continuous learning, accountability, innovation, and high-quality client care.

The incumbent shapes professional practice, clinical education, and workforce development across one of Ottawa's leading community mental health organizations. This role will influence organizational learning, support clinical excellence, and contribute to innovative mental health and addictions services that make a meaningful difference in the lives of individuals, families, and communities.

To see the full job description for the list of responsibilities and duties, please visit our career page: https://ottawa.cmha.ca/get-involved/career-opportunities/

QUALIFICATIONS:

Education: Master's degree, complete or in progress, in a health, social services, education, or related discipline (e.g., Social Work, Nursing, Education, Occupational Therapy, Psychology, Health Administration, Adult Education, or related field). Registration and membership in good standing with a relevant professional regulatory body, where applicable (e.g., Ontario College of Social Workers and Social Service Workers, College of Nurses of Ontario, College of Occupational Therapists of Ontario, College of Registered Psychotherapists of Ontario, College of Psychologists and Behaviour Analysts of Ontario, or equivalent).

Experience: Minimum five (5) years of progressive leadership, clinical practice, education, or professional practice experience in mental health, addictions, community health, healthcare, or a related human services sector. Minimum three (3) years of experience in staff education, clinical supervision, professional practice, quality improvement, workforce development, or organizational learning.

Other: Legally able to work in Canada, able to provide a Vulnerable Sector Police Record Check, and proof of academic achievement

What you can expect working at CMHA Ottawa:

At CMHA Ottawa, we offer comprehensive health and dental benefits, paid sick leave, Long-Term Disability, and life insurance, and a defined benefit pension plan, the HOOPP, from day one. You’ll also enjoy generous paid time off, starting at four weeks of vacation in the first year, twelve public holidays, plus three floater holidays. We offer a supportive environment grounded in equity, inclusion, and continuous learning. You’ll collaborate with dedicated professionals who make a real impact on community mental health.

The Canadian Mental Health Association, Ottawa Branch hires based on merit, is committed to equity, diversity, inclusion, accessibility and anti-racism, and provides a welcoming and inclusive workplace. CMHA Ottawa supports diversity and we welcome candidates from racialized groups, visible minorities, Indigenous Peoples, women, persons with disabilities, and persons who identify as 2SLGBTQ+.

We will provide accommodation to applicants with disabilities. If you require an accommodation(s) to participate in the application, interviewing, or selection process, please contact [e-mail].

Vacancy Status Disclosure:

The current posting is for an existing vacancy at CMHA Ottawa.

Statement on Use of Artificial Intelligence:

CMHA Ottawa is committed to supporting a fair and equitable recruitment process. We do not use artificial intelligence (AI) to screen applicants for any positions. Decisions are made by the People and Culture team to ensure that each candidate is assessed on an individual basis.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.