Manager, Campus Security Operations and Systems

Douglas College; New Westminster, Coquitlam; On-site; CAD 94,000 - 139,000; Full time

Benefits offered by this job

Transit-accessible campuses

Hybrid work arrangements for eligible

Health and Dental Benefits for eligble

Defined-Benefit Pension Plan

Professional Development opportunities

Fitness Centres and Classes

Job summary

Douglas College in New Westminster invites a seasoned security professional to lead campus security operations and enterprise electronic security systems across multiple sites. The role reports to the Director, Safety, Security & Risk Management and oversees contracted security services, investigations, incident response, and risk assessments to maintain a safe campus environment.

The successful candidate will have a Bachelor’s degree, 7–10 years in physical/electronic security and strong

Qualifications

• Bachelor’s degree in a relevant field and advanced training in security management, crime prevention, risk assessment or equivalent
• Minimum 7–10 years of progressively responsible experience in physical/electronic security and security systems management
• Experience overseeing staff/contractors in a complex multi-site environment
• Experience with enterprise security technologies including access control, CCTV, intrusion and electronic locking systems
• CPP/PSP designation or equivalent asset is a plus

Responsibilities

• Lead campus security operations and systems programs across multiple sites
• Oversee contracted security services, crime prevention, investigations and emergency response
• Provide strategic leadership for electronic security systems (access control, CCTV, intrusion, alarms)
• Ensure security systems comply with legislation and college policies (FIPPA)
• Manage security technology projects, upgrades, integrations and lifecycle management
• Conduct security risk assessments and recommend mitigation measures

Skills

Security leadership

Security operations

Enterprise security

CCTV

Access control

Education

Bachelor’s degree in a relevant field

Advanced training in security management/crime prevention/risk assessment

CPP/PSP asset

Tools

Access control systems

Video surveillance

Intrusion detection systems

Job description

Manager, Campus Security Operations and Systems

Pay Band 11 (Min: $94,443, Control Point: $125,924 Max: $138,516). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.

The Opportunity

Douglas College is seeking a seasoned, strategic and operationally focused security professional to serve as Manager, Campus Security Operations and Systems. This pivotal role will lead the College’s campus security program across all campuses and facilities, ensuring the safety and security of students, employees, contractors and visitors in a complex multi-site environment.

Reporting to the Director, Safety, Security & Risk Management, the Manager will provide leadership for contracted security operations, crime prevention, investigations, incident response, security risk assessments and emergency security support. A significant component of the role is responsibility for the College’s electronic security systems program, including access control, video surveillance, intrusion detection, alarm monitoring and electronic locking technologies. The Manager will lead the planning, implementation, integration, lifecycle management and continuous improvement of these systems to support a modern, effective and resilient security environment.

The successful candidate will bring extensive experience leading security operations and enterprise security technology programs, with the ability to translate emerging technologies, industry best practices and security risks into practical strategies and solutions. They will be a collaborative and decisive leader who can balance strategic planning with hands‑on operational demands, remain clam in complex or critical situations, and work effectively with internal stakeholders, police and other external partners. This is an opportunity to make a meaningful impact on the safety, security and resilience of a diverse post‑secondary community. The work may involve situations requiring response outside of the normal workday timeframe, and the Manager is required to be on call, 24 hours a day, 7 days a week, in case of emergency.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

The Manager, Campus Security Operations and Systems is accountable for:

• Leading the campus security operations and systems programs by designing, developing, implementing, maintaining, and reviewing cost‑effective security, safety and loss prevention initiatives to address the unique issues facing the Douglas College community.
• Provides effective security service delivery across all College campuses and facilities through the oversight of contracted security services, crime prevention initiatives, emergency response support, communications, reporting and administration in collaboration with Facilities Services and Information Technology Services.
• Providing strategic leadership for the College’s electronic security systems program, including access control, video surveillance ( CCTV ), intrusion detection, alarm monitoring and related technologies.
• Ensuring security systems comply with applicable legislation, regulations, standards and College policies, including the B.C. Freedom of Information and Protection of Privacy Act ( FIPPA ), and conducts audits and reviews to identify and mitigate risk.
• Leading security technology projects and initiatives including system upgrades, integrations, expansions and optimization projects to ensure emerging trends, technologies, industry best practices and innovative solutions translate to effective project planning, budget management and quality outcomes.
• Conducting security risk assessments of College buildings, operations and programs recommending mitigation measures to reduce risk, improve security and limit liability exposure.

To Be Successful In This Role, You Will Need:

• Bachelor’s degree in a relevant field of study, as well as advanced training in areas such as security management, crime prevention, security risk assessment, or an equivalent combination of education, training and experience
• Minimum 7 to 10 years of progressively responsible experience in physical security, electronic security systems, security technology management, or related disciplines including responsibility for the planning, implementation, operation and maintenance of enterprise security systems;
• Minimum 5 to 7 years’ experience overseeing staff, contractors, consultants or service providers in a complex organizational environment;
• Experience within a post‑secondary, public sector, healthcare, municipal government or similarly complex multi‑site environment is preferred;
• Demonstrated experience managing enterprise security technologies, including access control systems, video surveillance ( CCTV ), intrusion detection systems, alarm monitoring, electronic locking systems and related technologies
• Demonstrated experience leading security technology projects, including system design, procurement, implementation, integration, commissioning, lifecycle, replacement and continuous improvement initiatives;
• A Certified Protection Professional ( CPP ) designation, Physical Security Professional ( PSP ) designation or an equivalent professional certification is considered an asset.

Regular hours of work are 8:30 am – 4:30 pm, Monday to Friday, however occasional evenings and weekends may be required. The work may involve situations requiring response outside of the normal work day timeframe, and the manager is required to be on call, 24 hours a day, 7 days a week, in case of emergency. Travel between various Douglas College’s locations is required.

Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part‑time basis, subject to operational requirements and approval by their Responsible Administrator (RA).

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

First review date of applicants will be on September 28, 2026.