Program Assistant II - Continuing Education HS

Douglas College; Coquitlam; Hybrid; CAD 40,000 - 44,000; Full time

Job summary

Douglas College in Coquitlam is hiring a Program Assistant II – Continuing Education HS to provide high-level administrative support for non-credit courses and services. This temporary full-time role (35 hours/week) requires strong keyboarding, LMS and MS Office skills, and excellent client-centered service.

Able to work across campuses and occasional offsite locations, with wage increments to $32.04/hour under the collective agreement. Hybrid work arrangements may apply for eligible positions.

Qualifications

• One year of post-secondary education with a minimum of two years of directly related experience in Continuing or Adult Education in an educational institution.
• Proficient keyboarding (55 wpm) and ability to operate standard office equipment.
• Strong written and verbal communication skills and ability to interact professionally with diverse stakeholders.

Responsibilities

• Provide high-level administrative support to Continuing Education for non-credit courses, programs, and services.
• Ensure exceptional client-centered service to staff, faculty, students and external partners.
• Take and prepare minutes, organize office processes, and assist with program documentation.

Skills

Typing 55 wpm

Advanced MS Office

Strong English communication

Education

One year post-secondary education + 2 years related experience in Continuing/Adult Education

Tools

Learning Management System (Blackboard)

MS Office suite (Word, Excel, PowerPoint, Publisher, Access)

Job description

Program Assistant II - Continuing Education HS

$28.69 per hour (with wage increments to a max of $32.04 per hour). Salary and wage increments are in accordance with the Collective Agreement.

The Opportunity

Provides a high level of administrative support to Continuing Education in support of non-credit courses, programs, and services. Provides exceptional client-centered service on a consistent basis to all stakeholder groups.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes
• Completion of one-year post-secondary education together with a minimum of two years of directly related experience in Continuing or Adult Education in an educational institution;
• An equivalent combination of training, education and experience may be considered.
• Demonstrated ability to keyboard 55 wpm accurately, together with demonstrated ability to perform computer applications at an advanced level and proficiency with Learning Management Systems (e.g. Blackboard), word processing software (MS Office: Word, Excel, PowerPoint, Publisher, Access); electronic mail and Internet applications. Ability to operate standard office equipment such as photocopiers, faxes and calculators is essential. Proven ability to take and prepare minutes, organize and systemize office processes; create general office correspondence, business letters, reports, and other related program/department documents.
• Strong English language skills together with demonstrated written communication skills, and the ability to communicate courteously and effectively in person, in writing and over the telephone with staff, faculty, administrators, students and the public including representatives from other post-secondary institutions and Health Authorities.
• Hold a valid BC Drivers’ license and have access to a motor vehicle for off-site work-related functions and/or meetings.
• This temporary full-time (35 hours per week) position is available starting November 16, 2026 to January 29, 2027.
• Regular hours of work are Monday to Friday, 8:30 am – 4:30 pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required.
• The position is located at the Coquitlam campus; however, successful candidate must be available for occasional work at all Douglas College campuses and offsite locations.

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.