International Enrolment Operations Coordinator

Douglas College; New Westminster; Hybrid; CAD 60,000 - 68,000; Full time

Benefits offered by this job

Transit-accessible campuses

Hybrid work arrangements for eligible

Health and Dental Benefits

Defined‑Benefit Pension Plan

Professional Development funding

Fitness Centres and Classes

Job summary

Douglas College is seeking an International Enrolment Operations Coordinator to forecast enrolment, plan course schedules for international students, and oversee registration processes. The role reports to the Associate Director, International Enrolment Recruitment and Regulatory Compliance and supports SMT targets and balanced enrolment strategies.

The position requires a bachelor’s degree in a related field, 5+ years in admissions/operations, and experience with Banner or CRM systems.

Qualifications

• Bachelor’s degree in business, computer science, social sciences or related field required.
• Minimum five years of current relevant experience in university/college admissions or operations.
• Experience with database systems and campus management tech (e.g., Banner) desirable.

Responsibilities

• Forecast international enrolment numbers and develop course planning for international students.
• Oversee manual registration and solve admissions, scheduling issues for newcomers and continuing students.
• Coordinate with Associate Deans, chairs, and admin offices to support enrolment targets and operations.
• Provide high‑quality client‑centred service to stakeholders across the College.

Education

Bachelor’s degree in business, computer science, social sciences or related field

Tools

Banner

Campus management technology

CRM technology

HTML

Adobe Acrobat Professional

Microsoft Excel

Microsoft Access

PowerPoint

Job description

International Enrolment Operations Coordinator

$60,304 to $67,630 per annum, which includes a special allowance of $2,000 per annum. Salary and wage increments will be in accordance with the Collective Agreement.

The Opportunity

Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans, Directors, faculty Chairs, a variety of internal academic departments, and the Institutional Effectiveness office to forecast international enrolment numbers, develop and manage customized course planning and class scheduling for international students, oversee manual registration of international students, as well as identify and problem‑solve admissions, scheduling and registration issues specific to the needs of incoming and continuing international students. With minimal supervision, this role is key to supporting institutional strategic enrolment targets set by the Senior Leadership Team ( SMT ) and the Board; as well as supporting and facilitating strategies toward balanced international‑domestic enrolment and the effective functioning of admissions operations and international student enrolment management at Douglas International. This role provides exceptional client‑centred service on a consistent basis to all stakeholder groups.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree‑granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work‑life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit‑accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined‑Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes
• A minimum a bachelor’s degree in business, computer science, social sciences or related field from a recognized post‑secondary educational institution, plus five years of current relevant experience in university or college admissions, operations, or an equivalent combination of experience and education.
• Experience implementing technology, communication processes and/or database systems.
• Experience with database management systems such as Banner and/or campus management technology or similar CRM technology.
• Demonstrated competence working with HTML , Adobe Acrobat Professional, and Microsoft Office applications, particularly Excel, Access and PowerPoint.
• Demonstrated experience developing and managing relationships with a variety of stakeholders across the College community including faculty, department chairs, associate deans, senior administration, and staff.
• This regular full‑time (35 hours per week) position is available starting November 23, 2026.
• Regular hours of work are Monday to Friday, 9:00 am – 5:00 pm Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required.
• The position is located at the New Westminster however, successful candidate must be available for occasional work at all Douglas College campuses and offsite locations.
• Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

At Douglas College, we believe in a personal touch and the importance of genuine interactions. Every application is carefully reviewed by a member of our team without the use of AI tools.

Supplemental Questions

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