manager, café

Forecast Coffee Group Inc.; Whistler; On-site; CAD 45,000 - 60,000; Full time

Job summary

Forecast Coffee Group Inc. is seeking a café manager to optimize operations and ensure exceptional customer service in Whistler, BC. The role requires overseeing daily functions, training staff, and maintaining compliance within a bustling coffee shop environment. Candidates must possess a secondary school diploma and relevant management experience in the food service industry.

Benefits

Paid time off (volunteering or personal days)

Wellness program

Learning/training paid by employer

Qualifications

• 3-5 years of experience in a management role.
• Certificates in Serving It Right and Food Safety required.
• Ability to work in a fast-paced environment.

Responsibilities

• Analyze budget to enhance profitability.
• Oversee staff performance and operational duties.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Organization

Leadership

Flexibility

Education

Secondary (high) school graduation certificate

Tools

MS Excel

Point of sale system

Job description

• Education:

Education

• Secondary (high) school graduation certificate

Work setting

• Coffee shop

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Must be of legal age to mix and serve alcoholic beverages

Supervision

• 16-20 people

Certificates, licences, memberships, and courses

• Serving It Right Certificate
• Food Safety Certificate

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

Experience

• 3 years to less than 5 years
• Bonus
• Gratuities
• Group insurance benefits
• Life insurance

Other benefits

• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Wellness program

Support for newcomers and refugees

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

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Forecast Coffee Group Inc. in Whistler, BC

Forecast Coffee Group Inc. in Whistler, BC

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