Manager Business Travel & Commercial Cards

Scotiabank; Toronto; On-site; CAD 110,000 - 170,000; Full time

Job summary

Scotiabank in Toronto seeks a Manager of Business Travel & Commercial Cards to lead the global travel program and the Canada/USA staff Commercial Cards team, ensuring compliant execution of initiatives.

The role emphasizes collaboration with procurement, finance, risk, HR and technology to deliver a secure, efficient travel and card program aligned with enterprise objectives.

Qualifications

• Minimum 5 years’ experience in travel/ Corporate card programs.
• Detailed knowledge of travel industry and program management.
• Thorough knowledge of contract negotiation and management.
• Spanish language is considered an asset.
• Proven analytical abilities.
• Working knowledge of bank accounting and controls.
• Understanding of bank structure and processes.
• Proficient with Microsoft Office Suite.
• Occasional non-standard hours to meet time-zone deliverables.

Responsibilities

• Leads and drives a customer-focused culture to deepen client relationships.
• Manages success of Global Travel and Canada/USA Commercial Cards programs to meet objectives.
• Develops and executes the global business travel strategy and aligns with cost management and risk.
• Acts as escalation point for travel and card issues with solutions.
• Collaborates with procurement, finance, risk, HR, technology and other stakeholders to meet requirements.

Skills

Travel industry knowledge

Analytical abilities

Stakeholder collaboration

Education

University degree or college diploma in Administration/Travel

Tools

Microsoft Office Suite

Job description

Title: Manager Business Travel & Commercial Cards

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Leads and oversees the Global Business Travel Program & Canada/ USA staff Commercial Cards team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manages the success of the global Business Travel and Canada & USA staff Commercial Cards programs by ensuring specific individual goals, plans & initiatives are executed/delivered in support of business strategies and objectives.
• Develop and execute the global business travel strategy, aligning travel program with organizational objectives, employee experience, cost management, risk and operational efficiency
• Point of escalation for business travel and commercial card issues, providing recommendations and solutions
• Ongoing collaboration with partners including procurement, finance, risk, HR, technology, legal and key stakeholders to ensure the programs meet enterprise requirements and deliver consistent experience.
• Maintain appropriate commercial card governance, controls and compliance standards.
• Bring awareness to out of policy use of business travel platforms and commercial card use. Identifying misuse, investigating and escalating where required.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviour; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Education / Experience / Other Information

• University degree or college diploma in Administration/Travel with minimum 5 years’ experience
• Detailed knowledge of travel industry
• Thorough knowledge of contract negotiation and management
• Spanish language is considered an asset
• Proven analytical abilities
• Working knowledge of Bank accounting and controls
• Working knowledge of Bank’s organizational structure
• Thorough knowledge of Microsoft Office Suite applications
• Hours of work are occasionally outside the standard work hours in order to meet deliverables in other time zones

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.