Manager, Business Process Reengineering

Sportchek; Toronto; On-site; CAD 79,000 - 131,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Continuing Education Programs

Career growth opportunities

Product discounts

Job summary

Sportchek is seeking a Manager of Business Process Reengineering to lead strategic process redesign across multiple business groups in a data-driven way. You will act as a conscience for process improvements and monitor performance metrics for risks and opportunities reported to the AVP.

Responsibilities include leading cross-functional projects, applying lean Six Sigma, and driving adoption of new technologies such as RPA and generative AI while ensuring on-time milestones and effective change

Qualifications

• 10+ years in BPR/process optimization or management consulting.
• Retail industry experience imperative.
• Strong Lean Six Sigma and analytics background.
• Proven project management and Agile execution.

Responsibilities

• Lead strategic process reengineering initiatives across business groups.
• Apply data-driven approaches to monitor performance metrics and outcomes.
• Facilitate cross-functional projects and drive milestones.
• Design and implement tech solutions including RPA and generative AI.
• Support change management and stakeholder communication.

Skills

Lean Six Sigma

Advanced analytics

Project management

Agile execution

Change management

Leadership

Education

Bachelor's degree in business or engineering

Tools

Workflow design tools

Robotic Process Automation

Generative AI platforms

Job description

## Manager, Business Process ReengineeringApply: Toronto, ON: Full time: Posted Today: JR165415**What you'll do**The Manager, Business Process Reengineering is responsible for strategic process improvement initiatives, managing the reengineering process across various business groups, and leading a data-driven approach to process optimization. The Manager, Business Process Reengineering acts as a “conscience” for process improvements and works on conducting ongoing performance monitoring of process metrics, communicating key findings, risks, and opportunities to the AVP of Business Process Reengineering.* Leading and facilitating internal strategic projects focused on process reengineering and redesign.* Applying systems thinking to analyze and improve business processes.* Utilizing Lean Six Sigma methodologies to drive process optimization and efficiency.* Managing projects using Agile and traditional project management techniques.* Collaborating with cross-functional teams to ensure successful project delivery.* Holding team members accountable for project milestones and deliverables.* Designing and implementing technology solutions, including emerging technologies such as robotic process automation and generative AI.* Conducting advanced data analysis to support decision-making and process improvements.* Managing change initiatives to ensure successful adoption of new processes and technologies.* Providing expert consultation and guidance on process reengineering best practices.**What you bring*** Post-secondary education, preferably in business, engineering, or a related field.* Minimum of 10 years of experience in business process reengineering/process optimization, or management consulting. Experience in the retail industry is imperative.* Strong technical background with expertise in Lean Six Sigma, process optimization, and advanced analytics.* Proven experience in project management and Agile execution.* Excellent leadership and facilitation skills, with the ability to lead meetings and drive consensus.* Strong understanding of change management principles and practices.* Experience with emerging technology solutions, including workflow design, robotic process automation, and generative AI.* Exceptional analytical and problem-solving skills.* Excellent communication and interpersonal skills. We’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives, Continuing Education Programs* Other perks to support your well-being* Career growth opportunities and product discounts **Broadband Salary Range:** $79,000 – $131,000 CAD.Our typical hiring range is between $79,000.00 - $120,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.