Manager, Business Enablement - Real Estate, Fleet & Records Management

NAV CANADA; Ottawa; Hybrid; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Challenging, team-oriented work环境

Competitive compensation and benefits

Opportunities for growth and devellopm

Diverse and inclusive workforce

Job summary

NAV CANADA in Ottawa is seeking a Manager, Business Enablement to establish and maintain governance, performance, and enablement frameworks across Real Estate, Fleet, and Records Management portfolios.

You will provide strategic leadership, align with corporate objectives, and influence portfolio direction while driving continuous improvement and cross‑functional collaboration in a hybrid work environment.

Qualifications

• 6+ years of governance, business enablement, process management, or related roles.
• Experience in real estate, facilities, fleet, or asset-intensive environments.
• Ability to influence senior stakeholders in a matrix organization.
• Experience developing enterprise-wide operating models.

Responsibilities

• Develop and implement portfolio strategies, governance frameworks, and performance measures.
• Provide strategic oversight across Real Estate, Fleet, and Records Management portfolios.
• Monitor regulatory developments and industry trends to inform planning.
• Lead portfolio financial planning, resource allocation, and investment prioritization.
• Chair governance forums and deliver executive briefings and business cases.

Skills

Governance frameworks

Stakeholder engagement

Strategic leadership

Portfolio management

Process improvement

Risk management

Executive briefing

Education

University degree in business administration, real estate, facilities management, public administration, Engineering

PMP, Lean, Six Sigma certification

Job description

Reporting to the AVP, Supply Chain, the Manager, Business Enablement is accountable for establishing and maintaining the governance, performance, and business enablement frameworks that support NAV CANADA's Real Estate, Fleet, and Records Management portfolios. The role provides strategic leadership to ensure policies, standards, processes, systems, and accountabilities are effectively integrated, consistently applied, and aligned with corporate objectives.

The incumbent leads the development of portfolio strategies, performance measures, governance practices, and business improvement initiatives that enhance asset stewardship, regulatory compliance, operational resilience, reporting and decision-making. Acting as a trusted advisor to senior leadership, the role influences portfolio direction, investment priorities, and resource planning while fostering collaboration and alignment across functions to achieve organizational objectives.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Opportunities for growth and development
• Diverse and inclusive workforce

In this role you will:

• Develop and implement portfolio strategies, governance frameworks, policies, and performance measures aligned with corporate objectives.
• Provide strategic oversight across the Real Estate, Fleet, and Records Management portfolios to ensure compliance, accountability, and operational effectiveness.
• Monitor industry trends, regulatory developments, emerging risks, and best practices to inform long‑term planning and decision‑making.
• Identify opportunities to optimize portfolio performance, resource utilization, risk management, and service delivery.

Business Enablement & Continuous Improvement

• Lead the development and maintenance of portfolio‑wide processes, standards, and operating frameworks to drive consistency and efficiency.
• Establish performance monitoring, reporting, dashboards, and key metrics to support effective governance and decision‑making.
• Drive process improvements, technology enablement, and operational standardization initiatives to enhance service quality and business performance.
• Strengthen organizational resilience by identifying and mitigating operational risks and business continuity challenges.

Stakeholder Engagement & Reporting

• Build and maintain strong relationships with internal and external stakeholders, including regulatory agencies, airport authorities, landowners, and business partners.
• Lead cross‑functional collaboration to align priorities, resolve complex issues, and advance strategic portfolio initiatives.
• Chair governance forums, facilitate decision‑making, and negotiate solutions on strategic, operational, financial, and compliance matters.
• Develop and deliver executive briefings, business cases, performance reports, and recommendations to support informed decision‑making.
• Lead portfolio financial planning, resource allocation, and investment prioritization activities.
• Develop business cases, funding proposals, and financial analyses to support strategic investments and continuous improvement initiatives.
• Monitor portfolio expenditures, performance metrics, and resource utilization to identify risks, opportunities, and optimization strategies.
• Partner with Finance and portfolio leaders to support budgeting, forecasting, reporting, and performance reviews.

Leadership

• Lead and develop teams responsible for governance, business enablement, and portfolio support functions.
• Establish priorities, allocate resources, and oversee the successful delivery of portfolio objectives.
• Foster a culture of accountability, continuous improvement, collaboration, and service excellence.
• Build organizational capability through coaching, succession planning, talent development, and knowledge sharing.

What you bring:

• University Degree in business administration, real estate, facilities management, public administration, Engineering or a related field or a combination of equivalent education training and experience.
• Advanced training or certification in governance, process improvement, project management, or business analysis (e.g., PMP, Lean, Six Sigma).
• In‑depth knowledge of governance frameworks, policy development, and enterprise operating models.
• Strong understanding of real estate, fleet, and/or asset management environments in large, complex organizations.
• Knowledge of performance management systems, KPI development, and service measurement frameworks.
• Knowledge of process design, workflow optimization, and business transformation methodologies.
• Familiarity with regulatory, compliance, and audit requirements in a corporate or regulated environment.
• Knowledge of financial and strategic planning concepts, including investment analysis and resource allocation principles.
• Minimum of 6 years of experience in governance, business enablement, process management, asset management, or organizational transformation roles.
• Proven experience developing and implementing frameworks, standards, or enterprise‑wide operating models.
• Experience working across multiple functions and influencing senior stakeholders in a matrix or enterprise environment.
• Experience leading or contributing to business transformation, process improvement, or systems implementation initiatives.
• Experience in real estate, facilities, fleet, or other asset‑intensive environments

How others describe you:

• Strong strategic leadership and ability to establish governance frameworks, standards, and performance management systems across multiple portfolios.
• Advanced influencing and stakeholder engagement skills, with the ability to align diverse business areas and senior leaders.
• Strong systems thinking and ability to design end‑to‑end processes, operating models, and accountability structures.
• High‑level analytical and conceptual thinking to translate organizational objectives into portfolio strategies and enablement frameworks.
• Strong risk management and decision‑making skills, with ability to assess enterprise‑level impacts and recommend mitigation strategies.
• Change leadership skills, with the ability to drive standardization, process improvement, and organizational alignment across functions.
• Strong communication skills, including preparation of executive‑level reporting, briefing materials, and strategic recommendations.

Working Conditions:

• This position is a hybrid position with a minimum – 3 days per week on site.
• Standard office environment with exposure to computer glare and keyboarding.
• Exposure to tight deadlines, conflicting demands, and changing priorities.

Behaviour Statement:

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier‑free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.