Manager, Business Applications

Wetech Alliance; Little River; On-site; CAD 102,000 - 117,000; Full time

Job summary

An established industry player is seeking a dynamic Manager of Business Applications to lead their Information Technology Services team. This pivotal role involves overseeing a team of analysts, managing core business applications, and driving project execution to enhance operational efficiency. The ideal candidate will provide strategic direction, ensuring that IT services align with the university's goals. With a focus on leadership, project management, and vendor relations, this position offers an exciting opportunity to make a significant impact within a vibrant academic community. If you are passionate about technology and improving user experiences, this role is perfect for you.

Qualifications

• Experience in managing business applications and leading teams.
• Strong project management skills with a focus on delivery.

Responsibilities

• Manage and improve the lifecycle of core business applications.
• Lead project execution and ensure alignment with institutional goals.

Skills

Leadership

Project Management

Vendor Management

Service Management

Business Analysis

Education

Bachelor's Degree in Information Technology or related field

Job description

POSITION TITLE

Manager Business Applications

DEPARTMENT

Information Technology Services

SALARY RANGE

$102,230.00 - $116,170.00

The University of Windsor is situated on the traditional territory of the Three Fires Confederacy of First Nations: the Ojibwa, the Odawa, and the Potawatomie. We respect the longstanding relationships with First Nations people in this place in the 100-mile Windsor-Essex peninsula and the straits – les détroits – of Detroit.

Who We Are

The University of Windsor (the University or UWindsor) is a globally relevant, regionally focused University that welcomes over 16,000 students in a range of comprehensive and research-intensive graduate and undergraduate programs. The University consists of eight academic faculties, which include Arts, Humanities and Social Sciences; Science; Human Kinetics; Education; Law; Engineering; Nursing; and Business. The UWindsor campus is home to a medical program offered by Western University’s Schulich School of Medicine and Dentistry. The University employs approximately 2,500 faculty and staff, including about 600 tenured or tenure-track faculty. The University’s unique position on an international border between Canada and the United States fosters a diverse community with rich cultural, recreational, and educational opportunities. It plays a vital role in local industrial, entrepreneurial, and cultural activities and maintains international partnerships, especially with American universities in Michigan.

PRIMARY JOB RESPONSIBILITIES

As a key leader within the Information Technology Services team, the Manager, Business Applications plays a critical role in managing, supporting, and improving the University’s supported applications. Reporting to the Director, Project Management and Business Applications, this role oversees a team of Business Analysts and Application Analysts responsible for the lifecycle management of core business applications, including their implementation, enhancement, and optimization. The Manager provides strategic direction on application management, ensuring alignment with institutional goals and policies. This role also leads project execution, working with cross-functional teams to deliver solutions that improve operational efficiency, user experience, and support business objectives.

Key Responsibilities include:

1. Leadership & People Management: Assigns and oversees projects, defines team roles and standards, conducts performance reviews, supports professional development, manages recruitment and staffing, and handles employee relations including discipline and grievance response.
2. Project Management: Leads medium-scale projects from planning through delivery, manages timelines, budgets, risks, and communications, and ensures quality and stakeholder satisfaction.
3. Vendor Management: Oversees vendor contracts and performance, manages compliance and change, and identifies opportunities for service and cost improvements.
4. Service Management: Ensures service levels are met, improves service delivery processes, and manages incident resolution and escalation.
5. Business Applications Support: Acts as a product owner and solution architect, aligning IT services with business goals, supporting client needs, and leading the resolution of complex technical issues.