Manager, Analytics & IM Safety Reporting

Metrolinx; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

Metrolinx, an agency of the Government of Ontario, is seeking an Analytics & IM Safety Reporting Manager to lead data and reporting strategies across enterprise safety initiatives. The role focuses on building dashboards, KPIs, and insights for executive use, while aligning data definitions and governance across the organization.

Based on an on-site role in the Greater Toronto Area, you will strengthen reporting systems, manage analytics projects, and lead a team to improve safety risk oversight

Qualifications

• Degree in a relevant field or equivalent experience.
• Progressive experience in safety or security analytics, reporting, or information management.
• Experience leading data, analytics or BI initiatives in a complex organization.
• Hands-on experience building dashboards and KPIs for executives.

Responsibilities

• Set the direction for Safety & Security data, reporting, and analytics.
• Develop and monitor KPIs giving leaders a clear performance view.
• Deliver dashboards and executive-ready insights for timely decisions.
• Lead analytics projects from planning to delivery.
• Build team capability through direction and coaching.

Skills

Dashboards & KPIs

People leadership

Stakeholder engagement

Data governance

Analytical judgement

Education

Bachelor's degree in Computer Science / Information Management / Analytics / Information Sciences or related field

Tools

Power BI

SQL

Python

Databricks

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Business Management GO & UP team is looking for a Analytics & IM Safety Reporting Manager to develop and execute data and reporting strategies, lead enterprise-level analytics and problem analysis, and identify solutions to address risks and improve safety across Metrolinx.

What will I be doing?

• Set the direction for Safety & Security data, reporting, and analytics.
• Develop and monitor meaningful KPIs that give leaders a clear view of performance.
• Deliver dashboards, reports, and executive-ready insights that support timely decisions.
• Analyze data to uncover trends, emerging risks, and opportunities for improvement.
• Strengthen reporting systems and processes that support incident management, compliance, and risk oversight.
• Work across the organization to establish consistent data definitions, measures, and reporting standards.
• Make data easier to understand and use by providing clear guidance, context, and interpretation.
• Lead analytics projects from planning and recommendations through implementation and delivery.
• Build team capability through clear direction, coaching, and ongoing support.

What Skills and Qualifications Do I Need?

• A degree in Computer Science, Information Management, Analytics, Information Sciences, or a related field—or an equivalent combination of education and experience.
• Demonstrated progressive experience in safety or security management, regulatory compliance, analytics, reporting, or information management.
• A proven ability to lead data, analytics, reporting, or business intelligence initiatives in a complex organization.
• Hands-on experience developing dashboards, KPIs, performance measures, and insights for business and executive audiences.
• Strong knowledge of data governance, relational databases, reporting platforms, Power BI, SQL, Python, Data Bricks.
• Demonstrated success managing projects, budgets, vendors, schedules, and cross-functional teams.
• Strong communication, presentation, stakeholder engagement, and people leadership capabilities.
• The ability to obtain and maintain the required security clearance.

Skills That Will Help You Succeed

• Strategic thinking: Connect data and analytics priorities to broader safety, security, and organizational goals.
• Clear communication: Translate complex information into concise, practical insights for different audiences.
• Analytical judgement: Assess information critically, identify what matters most, and recommend a clear course of action.
• Collaboration and influence: Build trusted relationships and bring stakeholders together around shared priorities.
• Results-focused leadership: Set clear expectations, support teams, and move work forward in a changing environment.

Working Conditions

This is an on-site role based in an office environment, with employees expected to work in the office five days per week. Occasional availability outside regular business hours may be required to respond to operational needs.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [e-mail].

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.