Manager, Accounts Payable

Westland Insurance Group; Surrey; Hybrid; CAD 81,000 - 102,000; Full time

Benefits offered by this job

Open and flexible workplace

Growth opportunities

Autonomy to own your own success

Inclusive culture

Total rewards program

Values Days

Volunteer Days

Job summary

Westland Insurance Group is seeking a Manager of Accounts Payable at our Surrey, BC head office. This hybrid role oversees daily AP operations, ensuring timely vendor payments and strong internal controls.

A minimum of five years in AP and three years in team leadership is required, with a degree in business or accounting. The role reports to Accounting Operations leadership and offers growth and incentive opportunities.

Qualifications

• A degree in Business Administration, Accounting, or a related discipline is highly preferred.
• A minimum of five years of Accounts Payable experience and three years of experience managing a team.
• Strong communication, analytical, and problem-solving skills, with the ability to build effective relationships with internal and external stakeholders at all levels.
• Strong understanding of accounting principles and a demonstrated ability to work with complex, high-volume financial processes.
• Highly organized and detail-oriented, with a strong focus on accuracy, timeliness, risk management, and meeting service level expectations.
• Comfortable leading through change, with the ability to adapt to evolving business needs, learn new systems, and identify opportunities to improve how work gets done.

Responsibilities

• Lead, mentor, and develop the Accounts Payable team, delegating work based on capacity, skill sets, and business priorities while managing schedules, coverage, performance goals, coaching, and employee development
• Manage the daily operations of Payables, including invoice coding, ERP batch postings, employee expense reporting, rent payments, and payment processing through EFTs, cheques, and wire transfers, ensuring vendors are paid accurately and on time
• Ensure SLAs and KPIs are consistently achieved, monitor performance metrics, provide monthly updates to the VP, Accounting Operations, and allocate resources to areas requiring additional support
• Maintain a strong internal control environment by ensuring appropriate segregation of duties, approval of goods and services received, compliance with vendor contracts, dual review processes, and accurate and timely month-end and year-end AP activities
• Serve as the Accounts Payable subject matter expert and first point of contact for inquiries and escalations, managing the AP Escalations and ServiceNow tickets while investigating root causes and resolving invoice, payment, and vendor issues
• Build and maintain strong relationships with Finance, Accounting, Operations, Facilities, Branches, business leaders, and external vendors, providing guidance on Accounts Payable processes, approval requirements, internal controls, and oversight obligations
• Lead change management and continuous improvement initiatives, including process optimization, automation, systems improvements, training for new invoice approvers, and projects that improve the efficiency, effectiveness, and scalability of Accounts Payable operations as Westland grows

Skills

Accounts Payable

Team Leadership

Communication

Analytical

Problem-Solving

Change Management

Education

Bachelor's degree in Business Administration, Accounting, or related discipline

Tools

ServiceNow

ERP Systems

Job description

We're searching for a Manager, Accounts Payable. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for a Manager, Accounts Payable. This is a hybrid role based out of our Head Office in Surrey, BC.

Expected Compensation: The expected hiring range for this role is $81,429.00 to $101,786.00 based on a 37.5-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what's possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we’re inviting amazing people like you to join us.

As the Manager, Accounts Payable, you’ll oversee the day-to-day operations of our Accounts Payable function, ensuring efficient and timely workflows across Payables, employee expense reporting, and business operating expenses. You’ll lead a high-volume team in a fast-paced environment, ensuring vendors are paid accurately and on time while maintaining strong internal controls and service standards. As the first point of contact for escalations and the Accounts Payable subject matter expert, you’ll provide guidance, resolve issues, and partner with internal and external stakeholders to maintain service excellence.

In addition to day-to-day client support, you’ll contribute to corporate People & Performance projects and initiatives, giving you exposure to a variety of priorities and opportunities to make an impact across the organization.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees

Why we'll love You:

• A degree in Business Administration, Accounting, or a related discipline is highly preferred
• A minimum of five years of Accounts Payable experience and three years of experience managing a team
• Strong communication, analytical, and problem-solving skills, with the ability to build effective relationships with internal and external stakeholders at all levels
• Strong understanding of accounting principles and a demonstrated ability to work with complex, high-volume financial processes
• Highly organized and detail-oriented, with a strong focus on accuracy, timeliness, risk management, and meeting service level expectations
• Comfortable leading through change, with the ability to adapt to evolving business needs, learn new systems, and identify opportunities to improve how work gets done

Once here, you’ll:

• Lead, mentor, and develop the Accounts Payable team, delegating work based on capacity, skill sets, and business priorities while managing schedules, coverage, performance goals, coaching, and employee development
• Manage the daily operations of Payables, including invoice coding, ERP batch postings, employee expense reporting, rent payments, and payment processing through EFTs, cheques, and wire transfers, ensuring vendors are paid accurately and on time
• Ensure SLAs and KPIs are consistently achieved, monitor performance metrics, provide monthly updates to the VP, Accounting Operations, and allocate resources to areas requiring additional support
• Maintain a strong internal control environment by ensuring appropriate segregation of duties, approval of goods and services received, compliance with vendor contracts, dual review processes, and accurate and timely month-end and year-end AP activities
• Serve as the Accounts Payable subject matter expert and first point of contact for inquiries and escalations, managing the AP Escalations and ServiceNow tickets while investigating root causes and resolving invoice, payment, and vendor issues
• Build and maintain strong relationships with Finance, Accounting, Operations, Facilities, Branches, business leaders, and external vendors, providing guidance on Accounts Payable processes, approval requirements, internal controls, and oversight obligations
• Lead change management and continuous improvement initiatives, including process optimization, automation, systems improvements, training for new invoice approvers, and projects that improve the efficiency, effectiveness, and scalability of Accounts Payable operations as Westland grows

You belong here. We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [e-mail]