Account Manager, Commercial Insurance

Westland Insurance Group Ltd.; London; On-site; CAD 58,000 - 72,000; Full time

Benefits offered by this job

Open workplace

Growth opportunities

Training programs

Total rewards program

Job summary

Westland Insurance Group Ltd in London, ON is seeking an Account Manager, Commercial Insurance to build trusted client relationships and tailor insurance solutions for business clients.

The role requires 3–5 years of commercial insurance experience with a RIBO license; you’ll own client relationships, identify needs, and coordinate with Producers to deliver coverage. Westland offers growth, training, and a rewards program.

Qualifications

• 3–5 years of commercial insurance experience with a active RIBO license.
• Strong verbal communication skills to explain complex information clearly.
• Proven ability to build authentic client relationships and manage expectations.

Responsibilities

• Identify client needs and provide appropriate insurance solutions.
• Cultivate client relationships from sales to service to ensure satisfaction.
• Support Producers with day-to-day activities and lead follow-ups.
• Manage policy renewals, changes, and cancellations.
• Uphold a client-first approach throughout the claims process.

Skills

Account management

Relationship building

Communication

Sales support

Education

RIBO license (Commercial Insurance)

Job description

We’re searching for an Account Manager, Commercial Insurance. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting new opportunity for an Account Manager, Commercial Insurance at our London, ON office.

Expected Compensation: The expected hiring range for this role is $57,600 to $72,000 based on a 37.5-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Reason for Vacancy: This posting is to fill a current vacancy on our team

Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career-minded individual who is focused on expanding their management experience in a rapidly growing organization.

Discover What’s Possible, With Westland.

The Westland story is all about growth, and that means plenty of possibilities for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Account Manager, Commercial Insurance, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.

Why You'll Love Westland

• An open, flexible, and welcoming workplace


• A beautiful, bright office


• Plenty of opportunities to grow and learn


• Autonomy to own your own success


• In-house and external training


• Total rewards program that takes care of your financial, physical, and mental health Amplifying Communities, a program to support causes that matter most to our employees and clients

Why We'll Love You

• Sincere and personable, your strong verbal communication skills help you explain complex information in a simple manner


• Building authentic relationships comes naturally to you


• You're a master time manager, who can multi-task with the best of them, plus you demonstrate confidentiality and discretion


• Ready to pivot – you adapt when priorities change throughout the day based on client needs


• Bonus! 3-5 years of Commercial experience with RIBO license

Once Here, You'll

• Be a contributing member of our inclusive culture, alongside a vibrant national team of people with a wide variety of backgrounds


• Identify exposure to loss and recommend appropriate coverage


• Cultivate client relationships by providing consistently exceptional client experience from sales to service


• Have an inexhaustible curiosity to stay at the forefront of the insurance industry


• Leverage software and applications to manage and convert leads


• Support our Producers with day-to-day activities


• Work closely with our industry partners to deliver the best insurance solutions for our clients


• Manage policy renewals, policy changes and cancellations


• Always uphold a client-first focus through the claims process

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These toolsaren'tused to make any hiring decisions throughout our recruitment process.

You belong here

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.