Maintenance Technician

The Executive Inn at Whistler Village & Mountain Side Hotel; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading company as a Maintenance Technician in Whistler, BC. In this role, you'll ensure guest satisfaction by maintaining hotel facilities, performing preventive maintenance, and responding to guests' needs, all within a warm and supportive workplace culture.

Benefits

Staff Housing

Extended health care

Optical insurance

Whistler Blackcomb Spirit Pass or Gym pass

Opportunities for growth in a supportive workplace culture

Qualifications

• Experience in a maintenance position or customer service is essential.
• Ability to work independently and as part of a team.
• Fluent English, both written and verbal communication skills required.

Responsibilities

• Perform routine and emergency maintenance tasks to ensure hotel operations.
• Respond promptly to guest maintenance requests.
• Maintain the physical appearance and operational efficiency of hotel facilities.

Skills

Troubleshooting

Preventive Maintenance

Strong Attention to Detail

Excellent Communication

Problem-Solving

Education

Relevant certification or trade school education in maintenance field

Job description

The Executive Inn at Whistler Village & Mountain Side Hotel Whistler, British Columbia, Canada

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***We now offer staff housing for full-time/hybrid roles - subject to availability***

Join Our Team as a Maintenance Technician at Executive the Inn at Whistler Village and Mountain Side Hotel!

Company Description

At Executive, we're more than just a place to work—we're a community. As a Maintenance Technician with us, you'll play a crucial role in creating memorable experiences for our guests by ensuring their suites are comfortable, inviting, safe, and impeccably clean. Your efforts directly contribute to the luxury and satisfaction our guests enjoy, encouraging their return to our hotels.

We take pride in our warm and supportive workplace culture, which is built on strong teamwork and mutual respect. Here, departments collaborate seamlessly to tackle challenges and achieve our goals efficiently. Our team is genuinely connected, both professionally and socially, with many of us catching up outside of work hours and building lasting friendships.

If you’re looking for a role where your skills are valued and your work-life balance is respected, we invite you to join us at Executive. Let’s work together to make every guest’s stay unforgettable!

Summary of Maintenance Technician Responsibilities

This is a full-time on-site role for a Maintenance Technician at The Executive Inn at Whistler Village & Mountain Side Hotel located in Whistler, BC. The Maintenance Technician will be responsible for equipment maintenance, troubleshooting, preventive maintenance, maintenance & repair, and industrial maintenance tasks.

Reporting to the Operations Manager, you will coordinate and carry out routine, preventive, and emergency maintenance and repairs both inside and outside the hotel. Your goal is to ensure the smooth and efficient operation of hotel functions, optimizing performance and the economy of hotel operations.

Responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Familiar and complies with the hotel’s mission and standards in performing maintenance activities.
• Maximize maintenance team potential during tasks with a balanced focus on operations, guests, employee and owners satisfaction.
• Attends the daily morning meetings when the schedule permits.
• Follow the plan set out by the Maintenance Manager in the Daily Handover.
• Submit a brief summary of the day’s work to the Maintenance Manager
• Demonstrate effective time management with the maintenance tasks and special projects ensuring accurate completion.
• Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
• Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc.
• Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety etc. under guidance of the Maintenance Manager.
• Assist with record keeping relating to all plant and equipment for the hotel including repair and service records.
• Alert the Maintenance Manager of inadequate stock levels of materials, follow safety protocols to ensure materials, equipment and tools are kept in a clean and safe environment.
• Be aware and considerate of your surroundings and timing regarding the repair and maintenance tasks, fulfilling duties at times that do not disturb guests.
• Assist with building and grounds maintenance and ensures that the building and grounds are properly cared for and convey a pleasing appearance.
• Follows preventive maintenance schedules for building equipment and ensures that schedules are followed.
• Follows all health & safety procedures and inspections are followed according to applicable standards and regulations.
• Perform at a level that the Perfect Room Program is completed in accordance with hotel standards
• Understands and complies with all laws, rules, regulations, policies and procedures applicable to his/her position.
• Maintain proper usage of tools and equipment in accordance to OHS and WCB Standards
• Common Area Walk throughs
• Demonstrates a team mentality/work ethic

Requirements:

• Previous experience in a maintenance position or in a position requiring some hard physical work and a high standard of guest/customer service
• Troubleshooting experience
• Preventive Maintenance knowledge
• Industrial Maintenance skills
• Strong attention to detail
• Ability to work independently and in a team
• Relevant certification or trade school education in maintenance field
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to work well unsupervised, at a fast pace while maintaining quality standards
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Impeccable grooming and presentation
• Fluent English language skills, both written and verbal
• Commitment to provide excellent service and exceed guests' expectations
• Must be available to work varying shifts, relevant to the needs of the hotel

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs.
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Must be physically capable of performing repetitive work

Location:

• Whistler, BC (Required)

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• Staff Housing (subject to availability)
• Extended health care
• Optical insurance
• Whistler Blackcomb Spirit Pass or Gym pass over Winter season (for full-time/hybrid roles only)
• Opportunities for growth in a supportive workplace culture.

Job Types: Full-time, Permanent

Pay: $23.38-$27.50 per hour

• Starting Wage is $23.38 per hour. This increases to $27.50 per hour, after completion of 6-months, full-time work.

Expected hours: 40 per week (Five 8-hour shifts)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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