Maintenance Technician

Publicis Re:Sources; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading global communications provider seeks a Maintenance Technician in Toronto. The role involves supporting facility management, conducting inspections, and responding to emergencies. Candidates should have 2+ years of experience and excellent organizational skills. Flexibility in work hours is required for this position.

Qualifications

• 2+ years of related experience.
• Excellent organizational, customer service, and communication skills.
• Ability to work with a wide variety of internal and external groups.

Responsibilities

• Support facility management and appearance.
• Conduct weekly/monthly facility inspections.
• Respond to after-hours emergencies.

Skills

Organizational skills

Customer service skills

Communication skills

Ability to multi-task

Job description

Join to apply for the Maintenance Technician role at Publicis Re:Sources

Publicis Groupe is the largest Communications Group worldwide and the leader in Digital and Interactive Communications. Publicis has activities spanning 108 countries on five continents and employs approximately 72,000 professionals worldwide.

Re:Sources is the shared services provider of Publicis Groupe, delivering a suite of multi-tenant managed and professional services to Publicis Groupe agencies worldwide, in support of key Groupe business operations.

Overview

Responsible for supporting Publicis Groupe Agencies, assisting in the daily management of assigned facilities. The Maintenance Technician will monitor vendors for performance adherence, ensure safety and security policies are followed, and perform weekly facility inspection tours.

Responsibilities

• Facility Management Support
• Supports facility in maintaining the appearance of the office, general areas, meeting rooms, collaboration areas, anchor points, locker facilities, etc.
• Assists in sending/receiving mail and packages
• Responds to employee inquiries; provide information, resolve problems and as necessary escalate to Facility Director
• Receive work orders from employees and place service calls to vendors to resolve issues and verify issues/repairs are resolved satisfactorily.
• Interacts with contracted vendors, facility management and works independently, participates in projects, company events and facility related program
• Utilizes Groupe applications that are used to support facilities functions
• Perform other duties as assigned
• Conduct ad hoc repairs as required

Infrastructure Support

• Conducts weekly/monthly facility inspections to identify potential issues and ensures all mechanical systems are functioning properly.
• Reports malfunctions and assists in scheduling repairs
• Supports annual audits and inspections and preventative maintenance
• Maintains all compliance codes, provides input for monthly
• Maintains facility recycling programs, shredding operations, copy and conference rooms
• Coordinates and schedules employee/team reconfigurations or
• Interfaces with agency staff, other Re:Sources departments and third-party vendors
• Assists and supports build-out

Safety

• Responds to after-hours emergencies as required
• Performs weekly/monthly safety
• Assists in 911 emergency calls
• Reports all safety issues to management and takes corrective
• Interfaces with contracted vendors to ensure service levels are maintained and policy adherences.
• Monitors contractor performance, addresses quality/workmanship issues and reports any issues

Inventory Tracking

• Tracks, maintains, and orders consumable items including coffee supplies, office supplies, janitorial supplies, replacement bulbs and other facility related
• Maintains furniture in good state of repair per office
• Performs all other duties as required.

Qualifications

• 2+ years of related experience
• Excellent organizational, customer service, and communication skills
• Ability to work with a wide variety of internal and external groups
• Basic office skills, creating reports, filling out forms, tracking invoices/work orders
• Experience working in a rapid and complex changing
• Passionate about providing outstanding customer
• Enthusiastic and creative team player with a strong drive to create a positive work
• Demonstrate ability to multi-task and manage multiple, diverse tasks
• High degree of energy, motivation and dedication to quality and
• Demonstrate ability to communicate effectively, both written and verbally, with clients, staff, and other internal and external office visitors.
• Demonstrate ability to collaborate effectively at all levels and
• Ability to maintain confidentiality.

Work Schedule

• Core work hours are Monday through Friday, 9:00 AM-5:00 PM. Must also be flexible and be available to work non-standard business hours upon request or as needed
• Must be available via cell phone for VIP support

Travel

• Local travel between sites may be required
• Occasional travel to sites outside the local area may be required

Re:Sources USA is an Equal Opportunity / Affirmative Action employer. All qualified applicants to Re:Sources USA will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.