Maintenance & Technical Services Manager

Greyspring; Montreal (administrative region); On-site; CAD 70,000 - 90,000; Full time

Job summary

Greyspring is seeking a Manager, Maintenance & Technical Services to oversee maintenance operations for multi-residential properties in Montreal. You will be responsible for ensuring high-quality execution of maintenance activities, developing operational guidelines, and leading site teams.

The ideal candidate has over 7 years of experience in building maintenance, strong technical knowledge, and is bilingual in French and English. This role involves ensuring compliance with building regulations and managing service contracts effectively.

Qualifications

• 7+ years of experience in residential or commercial building maintenance.
• Experience managing maintenance operations across multiple properties.
• Strong technical knowledge of plumbing, HVAC, electrical, and building systems.

Responsibilities

• Oversee maintenance operations across multiple residential properties.
• Develop and implement standardized maintenance procedures across the portfolio.
• Lead, train, and support concierges, maintenance technicians, and other site staff.
• Ensure compliance with applicable building codes, fire safety regulations, and RBQ requirements.
• Oversee maintenance-related service contracts including HVAC, elevators, fire systems, and more.

Skills

Building maintenance

Leadership

Troubleshooting

Bilingual (French and English)

Tools

HVAC systems

Plumbing systems

Electrical systems

Job description

About GMR Real Estate

GMR Real Estate is a Montreal‑based property management company focused on residential rental properties. As our portfolio grows, we are focused on raising service standards, improving processes, and building a more consistent operating platform across the properties we acquire and manage. Employees have the opportunity to work close to the business, contribute practical ideas, and play a visible role in GMR’s continued growth and improvement. We value collaboration, accountability, adaptability, strong service, and practical problem‑solving.

About This Position

The Manager, Maintenance & Technical Services is responsible for overseeing maintenance operations across a portfolio of multi residential properties in Montreal, primarily consisting of older high‑rise assets. This role focuses on improving operational standards, implementing consistent maintenance processes, developing site teams, and ensuring efficient, compliant, and high‑quality building operations.

Working closely with Property Managers and reporting to the Director of Capital Projects, the Manager, Maintenance & Technical Services will oversee maintenance performance across the portfolio, support operational decision‑making, manage service providers, and help drive long‑term asset preservation strategies.

Responsibilities

Maintenance Operations

• Oversee maintenance operations across multiple residential properties.
• Support on‑site teams in resolving complex or escalated maintenance issues.
• Ensure timely and high‑quality execution of work orders and maintenance activities.
• Conduct regular site inspections and quality control reviews.
• Monitor maintenance performance, response times, and service standards.

Process Improvement & Preventative Maintenance

• Develop and implement standardized maintenance procedures across the portfolio.
• Establish preventative maintenance programs and recurring maintenance schedules.
• Create operational guidelines and troubleshooting procedures for major building systems.
• Identify recurring issues and implement long‑term corrective solutions.
• Promote operational efficiency and reduce unnecessary vendor reliance where appropriate.

Team Leadership & Training

• Lead, train, and support concierges, maintenance technicians, and other site staff.
• Establish performance expectations and accountability standards.
• Identify skill gaps and coordinate technical training initiatives.
• Drive performance management process, with support from Property Managers.
• Foster a proactive, solutions‑oriented maintenance culture.

Compliance & Regulatory Management

• Oversee authority‑related matters, including inspections, notices of non‑compliance, and regulatory follow‑ups.
• Ensure compliance with applicable building codes, fire safety regulations, and RBQ requirements.
• Track deficiencies, deadlines, corrective actions, and documentation.
• Coordinate remediation plans with consultants, contractors, and internal teams.
• Act as a liaison with municipal authorities and regulatory agencies as required.

Vendor & Contract Management

• Oversee maintenance‑related service contracts, including HVAC, elevators, fire systems, plumbing, and cleaning services.
• Lead tendering processes, including scope preparation, bid analysis, and vendor recommendations.
• Establish and maintain strong vendor relationships focused on quality, responsiveness, and cost control.
• Monitor contractor performance and ensure adherence to service expectations and standards.

Budgeting & Capital Planning Support

• Assist with maintenance budgeting and cost control initiatives.
• Track operational KPIs related to maintenance performance and compliance.
• Collaborate with the Capital Projects team to identify and prioritize capital repair requirements.
• Support long‑term asset preservation planning across the portfolio.

Qualifications

• 7+ years of experience in residential or commercial building maintenance.
• Experience managing maintenance operations across multiple properties.
• Strong technical knowledge of plumbing, HVAC, electrical, and building systems.
• Experience working with older building stock and high‑rise residential assets preferred.
• Strong understanding of Quebec building regulations, RBQ requirements, and fire code compliance.
• Experience managing service contracts and tendering processes.
• Strong leadership, troubleshooting, and organizational skills.
• Bilingual (French and English) skills required.