Maintenance Service Leader - Drive Efficiency & Growth

ur; Fort McKay; On-site; CAD 90,000 - 130,000; Full time

Job summary

United Rentals is seeking a Service Manager in Alberta Fort McKay to lead a major maintenance operation. You’ll hire and motivate a team of Service Technicians and ensure equipment is properly maintained and repaired.

You will work closely with the Branch Manager to build a profitable location, using your leadership, service and maintenance knowledge and business management to improve efficiency and customer satisfaction.

Qualifications

• High School diploma required; trade-school degree a plus.
• 5 years service and maintenance experience with at least 3 years in a supervisory role.
• Strong leadership and customer service skills.
• Knowledge of maintenance accounting and P&L.

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

P&L knowledge

Excel

Education

High School diploma

Trade-school degree a plus

Bachelor's degree preferred

Tools

Excel

Job description

United Rentals is seeking a Service Manager in Alberta Fort McKay to lead a major maintenance operation. You’ll hire and motivate a team of Service Technicians and ensure equipment is properly maintained and repaired.

You will work closely with the Branch Manager to build a profitable location, using your leadership, service and maintenance knowledge and business management to improve efficiency and customer satisfaction.