Maintenance Associate

Watermark Beach Resort; Osoyoos; On-site; CAD 42,000 - 62,000; Full time

Job summary

Watermark Beach Resort is seeking a General Maintenance Associate to maintain and repair interior and exterior facilities, including electrical, plumbing, heating, cooling and kitchen systems. You will perform preventive maintenance, document data, and respond to guest concerns to ensure comfort and safety.

The role requires hands-on experience, the ability to work independently or in a team, and willingness to work flexible hours to support hotel operations.

Qualifications

• Hands-on maintenance experience in electrical, plumbing or related trades.
• Ability to follow procedures and safety rules in a hotel setting.
• Good communication skills and client-facing professionalism.
• Comfort with shift work, including evenings and weekends when needed.
• Ability to work independently or as part of a team.

Responsibilities

• Maintain exterior and interior facilities, including electrical, plumbing, refrigeration, heating, cooling, and kitchen systems.
• Perform preventive maintenance and record data accurately in daily reports.
• Repair guest rooms, public spaces and heart of house areas as directed.
• Respond to guest concerns promptly to minimize disruption.
• Train junior staff and ensure adherence to safety policies and procedures.

Skills

Electrical work

Plumbing

Preventive maintenance

Tools usage

Communication

Teamwork

Flexibility

Tools

Power tools

Hand tools

HVAC basics

Job description

The General Maintenance associate is responsible to maintain and repair the exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, kitchen, structural, parking areas, and perform other maintenance work necessary to maintain the property in an optimum and efficient condition. They perform tasks and preventive maintenance activities as directed by the maintenance manager and supervisor and will ensure the safety and comfort of the guests and associates.

Duties & Responsibilities

• Advise immediate supervisor of conditions which might affect the operation of the facility
• Become thoroughly familiar with hotel's emergency procedures and perform assigned duties per hotel and departmental procedures
• Make all necessary repairs to maintain the hotel's operations
• Become thoroughly familiar with all phases of operation and maintenance repair of all guest room, public spaces and heart of house area.
• Perform all repairs, maintenance and replacement of parts for preventive maintenance and accurately and neatly record all pertinent data
• Complete daily maintenance report
• Minor construction repairs
• Install new equipment and systems as directed
• Maintain tools and maintenance equipment properly
• Maintain Pool & Hot Tubs
• Respond to guest complaints promptly and efficiently to avoid inconvenience or discomfort
• Assume responsibility for training lesser trained personnel in the operation and maintenance
• Ensure that all established rules, regulations, policies, and procedures are strictly adhered to.

Skills & Experience

• Ability to demonstrate initiative, ownership of challenges and have a good understanding of how a maintenance department works
• Hands on field experience in minor electrical, painting and plumbing within a commercial or industrial environment, preferably within a hotel, hospital, or other multi-facility location
• Must be able to operate basic power tools and other hand tools
• Must have the ability to work independently and as a team when required
• Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
• Ability to work a flexible work schedule including days, evenings, weekends, and holidays
• Basic computer knowledge
• Strong attention to detail

General Requirements

• Must be able to stand and exert well-paced mobility for up to 10 hours in length
• Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis
• Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks
• Must be able to frequently lift 50lbs
• Must be knowledgeable about common hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals
• Must be able to operation machinery as required: drills, saws, presses.

Source: Hospitality Online