Maintenance Advisor

The Driving Force Inc.; Edmonton; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Maintenance Advisor to join their Fleet Solutions team in Edmonton. This role is pivotal in ensuring the smooth execution of fleet maintenance processes, collaborating with assessors and customers alike. You will thrive in a supportive environment that emphasizes professional growth and personal well-being. With a focus on work-life balance and career advancement, you’ll enjoy a vibrant workplace culture. Join a forward-thinking team dedicated to excellence in the automotive sector and take your career to the next level with this exciting opportunity.

Benefits

Extended health coverage

Dental benefits

Personal spending account

50% discount on rentals

Company matched savings

Emergency funds program

3 weeks accruable vacation

Flexible work arrangement

Wellness programs

Qualifications

• Proven track record of attention to detail in fast-paced environments.
• Strong interpersonal skills and ability to engage stakeholders.

Responsibilities

• Review and process work orders and asset inspections.
• Collaborate with fleet maintenance personnel for timely vehicle completion.

Skills

Attention to Detail

Team Collaboration

Communication Skills

Vendor Management

Vehicle Maintenance Knowledge

Customer Service

Negotiation Skills

Microsoft Office Skills

Education

High School Diploma

Experience in Automotive Industry

Tools

Microsoft Excel

Microsoft Outlook

Job description

Friday, May 2, 2025

The Driving Force Inc.is currently seeking aMaintenance Advisors to join our Fleet Solutions team in Edmonton. The Maintenance Advisor is responsible for executing the fleet maintenance process. Working with the Vehicle Assessors at each branch and directly with Fleet Maintenance Central customers, this role ensures maintenance and repairs are scheduled and completed in accordance with Company standards and guidelines.

At the Driving Force Inc., we prioritize the professional growth and personal well-being of our team members. Join our team, you will immerse yourself in a supportive environment devoted to your success and overall welfare, even amidst the fast-paced environment of our most frequent locations.

Why work with us?

• You are valued and supported with competitive pay and benefits, such as extended health coverage, dental benefits, and a personal spending account.
• We prioritize your team’s well-being by offering various perks, including a 50% discount on rentals at any DRIVING FORCE location and a company matched savings and emergency funds program for your future security.
• We emphasize work-life balance, offering 3 weeks of accruable vacation, a flexible work arrangement, and wellness programs for personal and family focus.
• We are commitment to your growth with our inclusive and enjoyable company culture that allows career advancement through hands on training and opportunities for career progression within the organization.
• You will experience a vibrant and cooperative work atmosphere, along with the chance to collaborate with a forward-thinking team in the automotive sector.

What You’ll Do:

• Review and process new work orders and asset inspections with precision to ensure top-tier service delivery.
• Assign and manage vendors for work orders, efficiently scheduling appointments and updating statuses to keep operations flowing smoothly.
• Collaborate with fleet maintenance personnel to ensure timely vehicle completion, delivering seamless communication regarding delivery and pick-up arrangements.
• Evaluate and approve vendor estimates, ensuring swift responses to customer notifications before work commences.
• Ensure accurate vendor check-ins and check-outs, maintaining high standards in inspections and work order updates.
• Review invoices meticulously, collaborating with the damage recovery team to navigate chargebacks effectively.
• Partner with the claims department to provide comprehensive documentation for customer billing, ensuring all details are handled with care.
• Build and maintain strong partnerships with preferred vendors to secure timely and cost-effective maintenance and repair services.
• Play a pivotal role in the annual review of preferred vendors, driving our commitment to excellence.

What You’ll Need:

• A proven track record of meticulous attention to detail in a fast-paced environment.
• A reliable team player who thrives in a collaborative atmosphere, contributing positively to team dynamics.
• Ability to convey ideas clearly and effectively, with a knack for summarizing and documenting information.
• Demonstrated experience in managing teams, with the ability to delegate effectively and drive results.
• Exceptional interpersonal skills with the ability to engage and negotiate with both internal and external stakeholders.
• A solid background in vehicle maintenance, empowering you to make informed decisions.
• Must possess an acceptable driving record.
• Strong computer skills, particularly in Microsoft Office (Excel and Outlook).
• Previous experience in customer service and the automotive industry is highly valued.

The Driving Force Inc. is an equal opportunity employer that embraces diversity in the workplace and encourages applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.

• 17631 103 Ave NW, Edmonton, AB T5S 1N8, Canada