Maintenance Administration Specialist

CAPREIT Apartments; Laval; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Join a leading company in property management as a Site Specialist where you can build strong resident relationships and manage leasing and administrative operations. If you have a background in customer service and are looking for a rewarding career with comprehensive benefits, apply now!

Benefits

Competitive Base Salary

Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 1-2 years' experience in customer service, sales, or office administration.
• Proficient with MS Office; knowledge of SAP is an asset.
• Well-developed English oral and written communication skills.

Responsibilities

• Serve as a resident ambassador, addressing concerns to maintain satisfaction.
• Own the leasing process from inquiry to onboarding new residents.
• Lead service administration, collect payments, and inspect properties.

Skills

Customer service

Problem-solving

Negotiation

Communication

Organization

Education

High school diploma or equivalent

Tools

MS Office

SAP

Job description

Are you enthusiastic, detail-oriented and enjoy learning new systems?

Do you have an interest in residential property management and want to build a career with one of the 50 Best Employers in Canada?

If this is you, come join our community in a hybrid leasing and administrative role as a Site Specialist.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

About the Site Specialist opportunity:

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Lead administration of services, collect payments, inspect the property and facilitate resident moves.

What you need to succeed:

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed English oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized with proven ability to work in a fast-paced environment.

What’s in it for you?

At CAPREIT, we reward all permanent full-time employees:

• Competitive Base Salary
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!